Xcel Energy 4+
Manage Your Account
Xcel Energy Inc.
Designed for iPad
-
- Free
Screenshots
Description
An app that puts the power in your hands. It's never been easier to pay your bill, track your usage and more.
Secure
- Opt-in to use Touch ID or Face ID as a quicker way to sign in and as an added layer of protection to keep your data and account information secure.
- Accessible to both English and Spanish customers
- Dark Mode now available
Pay
- Easily log in to view your billing information and statements, check your balance and make payments.
Report
- Report an outage or check on your outage status.
View
- See a complete view of your current and historical usage data.
Track
- Compare your bills and track your electric and/or gas usage for the past 24 months with usage graphs and tables.
- Compare your bill to last month or last year, and view how different bill factors such as usage, billing period, and average temperature might affect your bill
What’s New
Version 1.3.0
We are continuing to make updates to enhance the Xcel Energy mobile app experience regularly.
New this week:
- Usage enhancements that include the ability to view the usage details of multiple service points (meters).
- Ability to access the start, stop, and transfer service forms within the app.
- Bug fixes and other minor improvements.
And more exciting updates coming in 2025 to make it easier to pay, more insights about your usage and trends, and better ways and tools to manage your account.
Ratings and Reviews
Nice improvements!
I must say, I am thoroughly impressed. The app is incredibly user-friendly and makes managing my energy usage and payments a breeze.
The app also allows me to easily pay my bill, set up auto-pay, and even report outages directly from my phone.
Overall, I highly recommend Xcel Energy's new mobile app to anyone looking to simplify their energy management and payment
Developer Response ,
Thanks for taking the time to share your positive experience! We're glad that the new app is working well for you. - Eric
Total disaster.
Now I’m more upset than ever. It’s forcing me to make a payment today when it’s not due for another three weeks. Everything I do doesn’t work. When I try to type in the new did the screen jumps up and down wildly. What is the matter with you? I’ve never had a problem making payments before but this is intolerable.
Why did you eliminate the old app there’s nothing really wrong with it. this app is a total disaster. It’s not functional. I can’t find a place to make a payment. It has the wrong information of my address and phone number. It brings up wrong accounts. I need to make a payment and I don’t know how to do that. It’s a complete disaster. Shame on you!!! …………….I see the developer only replies to positive reviews. In my opinion they should be fired and somebody else hired to fix this mess.
Developer Response ,
Hi Will, we sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at digital@xcelenergy.com. Thank you.
Old app is better
The new app is ridiculous and not as easy to navigate as the old app. The old app looked better and was much easier to navigate than the newer version. I don’t like Xcel as is and I’d rather have a different company but they are the only company where I live so that’s why I have them. They are constantly changing things so once you get used to something and have a way to get things done they change things. ( the app changes less than the rates so I guess they are trying to keep up with the rate increases)
App Privacy
The developer, Xcel Energy Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Xcel Energy Inc.
- Size
- 79.8 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2024 Xcel Energy
- Price
- Free