Word Search Pro‪‧‬ 12+

I am addicted to his game and I was playing it on my old IPad till tight when my old IPadntook a flop and I knew I couldn’t even play on this IPad as it was to big to play but someone must have fixed it and I am so very very happy it is. I have be playing this game non stop at least 2 yrs. I just love this game and can’t wait till 12am est to play the next game. Don’t ever take it off please! This is my favorite game and I felt so bad that my IPad is old but I missed the game so much. Could you do one thing could you make the background on the second game not white as some older people like me at 75 can’t see too good with a bright color. I love this game so much so don’t make it so I can’t play it THANK YOU SO MUCH, Jacquie

Dear player, thank you for your continued support of our game and for your valuable suggestion regarding the background color. We truly appreciate your input and will pass this feedback to our team for their consideration. Thank you once again for your love and support over the past two years. We wish you a healthy and happy life!

I really like the game but I finished all the available puzzles - the ones where you don’t get a list of words, just a category- I really liked the challenge, but not only have I completed them all, there doesn’t seem to be a way to reset the puzzles so now when I get a daily challenge that called for completing x number of puzzles, I can’t achieve it because there aren’t any new ones left. Please add more puzzles or give us the option to reset them.

Dear Noone2013, thank you for reaching out. We're impressed by your word search skills and congratulate you on completing the game! Regarding your questions:
1. We apologize, but currently, there's no option to reset all puzzles.
2. Our team is actively developing new levels, so please stay tuned for updates.
Thanks again for your suggestion. We hope you continue to enjoy a happy gaming day!

I really liked this game for its simplistic and calm design, but the new look is not only extremely distracting and overwhelming, but your update completely reset all my progress and I have to start your game from scratch again. I restored my purchases in hopes it would bring my progress back but it hasn't. It took me 2 years to get to where I was and now I have to start all over. I figured out how to return to the better version of the game, but I'm still really upset about the loss of my progress. Very disappointing.

ETA: I am on an iPhone 13 Pro with the latest updates to both my iOS and the game itself. I lost my progress on the old and new game so I have to start over regardless of which version I'm using.

Dear SpyCmeatBalz, thank you for reaching out to us. We're truly sorry for the loss of your game progress. To expedite the resolution, we need a bit more information:
1. Could you tell us the device you're using and its current iOS version?
2. From which app version were you updated?
3. Have you tried switching back to the original version, and did you find the game progress lost there as well?
Your details will help us pinpoint and fix the issue more effectively. We look forward to your response and hope you have a great day!