Wix - Website Builder 4+

Please Stop Messing Up This App

Just curious but why do you guys key changing features that were fine before? If it ain’t broke don’t fix it! For example when I’m in the messaging part of the app when I use to hit the phone icon it would just call the customer back now it says to save as contact?? If I wanted you save it as a contact then I would hit the 3 icons right beside it! Now you’ve made it even more inconvenient to have to go back to the Home Screen and then click on calls and then missed calls then call again. I mean cmon guys really?? I use this app exclusively for my business and calling customers is a must if I miss the call I should be able to just hit the call button like I could before and call them back. Please for love of god change this back! Also your app is very glitchy at times and sometimes won’t even open. This is very frustrating when trying to run my junk removal business and I can’t even get into the app to see where my customers lives. I think you guys should try to make this app easier to use for people like myself who pay you a lot of money every month to run my business. Why does it take like 3 days to get my money from you guys also? Everyone else has instant pay outs and charges a small fee for that. Let’s get with the now guys because the competition is way ahead of these outdated apps you guys use. Rant over.

Not perfect, minor bugs

I’ve used Wix mobile and desktop editor for about five months now. It’s intuitive, I like the website builder dashboard and all the analytics and tools built into it. I would enjoy it more, but most of the apps I wanted to integrate into my Wix website usually average around 1-star, which really limited the features I could actually use, because the apps don’t actually work well. Any spacing changes I make to sections through the desktop editor removes all the negative space I apply to sections in the mobile editor, although they are supposed to function somewhat independently. I tried to speak to a representative about an issue I am experiencing where one of my pages continually loads, but they just pointed me to forums and told me to clear my browser cache and to use responsive elements. I already did all of those things and the issue remains unresolved. All of my media is highly compressed and all of the page elements are responsive and made for mobile, but this one page continually crashes even after all of my solo troubleshooting. Ultimately, my website is fine for now, but I may consider other options with the amount of bugs I have experienced and when my annual subscription expires.

Developer Response ,

Hi! Thanks for reaching out. We are sorry to hear about your experience. Could you please contact us via wixadmin_IOS@wix.com and include as much info as possible explaining the problem (screenshots, device details, Wix site URL, etc.)? We'd love to hear more about this issue in order to assist you.

Steal your money and waste your time!

This app and website is the worst on building and creating a website! Simply because they ask you what plan you want and no matter what plan you choose if you don’t pay for a full year they don’t publish your website! They stole my money! I want my money back and will leave this trash and will advise everyone to avoid it according to my recent experience and my previous experience too! I created a website with them for almost 4 years and all of sadden they banned it; no costumer service or WIX representative contacted me at all! I tried thousand times to get my website back and I couldn’t! So, I decided to create a new one paid $36 monthly, but my website is not published just because I did not choose the yearly f plan!!! The least yearly plan costs something like $350! With that money you can give it to a computer expert and he/she will create you the best website! WIX is the worst and all good feedback for it had been written by the wix team apparently! The worst experience I’ve ever had! Don’t waste your time or your money! Save it and find a better way! WIX IS Not recommended at all! And yes, I want my money back and I don’t need your trashy website! I’m done! But will talk everywhere about this and how they steal money and give nothing and no service! This should be reported and be banned! It’s not acceptable at all!

Developer Response ,

Hi Jojo, we're sorry to hear about your experience.
To get expert help on this matter, please contact us at ios@wix.com and include as much info as possible explaining the problem (screenshots, device details, Wix site URL, etc.)