Wisconsin State Journal 12+

Serious downgrade from previous version

I left my original review in early January. Now, it’s mid February, and things haven’t materially improved. It seems like they put attention into constructing a slick looking, webpage-like homepage, but the e-edition is still a mess. Inconsistent behavior when you tap an article; many articles not available in page reader format; page “index“ more limited than before, including not being organized by section; navigation buttons too close together, so it’s easy to hit the wrong one…. I want to support local journalism, but the frustration involved in reading the paper is starting to make me question why I subscribe.
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Just want to lend my voice to those complaining about this new version in the hopes that the newspaper will remedy the situation promptly. I found the previous e-edition app a pleasure to use. This one much less so. The biggest issue for me is that many articles are not available in the easier-to-read page reader format. But also, glitches like unreliable close window buttons and sometimes the wrong article—could be another article from today’s paper or an article from a previous edition—being pulled up mar the reading experience. Overall the navigation feels clumsy, even though for the most part it works the same as the previous app. A very noticeable downgrade from the previous app and truly disappointing.

Please put me in the frustrated column.

Today was the first day I utilized the new online state journal. What a setback!
I utilize my iPad to read the daily paper as a sidenote.

Where once you are able to click on an article, and it would be right there on the side to read in full without turning Pages. The new addition is somewhat similar, but not at a font that’s conducive to elderly people.

In trying to expand an article you can’t get it centered, which is also annoying.

A few other remarks is the fact that in this setting, I used to be able to have my time/clock on top of the newspaper and it would show me what time it was your new edition blocks that feature.

As far as index, it does not include the obituaries /sports/ local news as a one click. Not exactly user-friendly!

Looking at the sports television schedule is major work trying to get it to enlarge so you can see the whole thing. Also very annoying.

We used to share articles with my family who lived in Madison at one time and while I can still do that it’s just not as easy one click to do it.

I’m very disappointed in the new set up. Given the choice, I would take your old format every day of the week, which is when I read your paper!

Please put me in the frustrated column.

Working the winkles out in a progressive way

I would’ve given it five stars as I’m really enjoying the articles.. It gives me a summation of the daily news that I really want to hear from Madison.. I can go onto my app go through everything that is applicable to me and be done with it in 20 minutes and I like that a lot!

Yes, they have those dopey as at the end but you don’t have to click on them you know lol I understand. I do try to contribute a little bit when I see something that is ad from Madison. I click on it because I found something I was looking for. Recently..

The hiccups and the bumps in the road really need to be worked out. And they seem to really be trying to do that so it’s part of a work in progress.

When they first signed up for their recent offering… Everything went wrong.. however I did call customer service number and believe it or not. They actually solve the problem so many companies if you do that all they will do is listen and listen and listen but never do anything about it so I’m pleased so far and we got the app working right everything‘s working right now so I’m at the new stage of just trying it out and so far I’m actually pleased very much with the result

Developer Response ,

We appreciate the positive review! Thank you for taking the time to let us know you’re enjoying the app.