WhiteFlag: Mental Health Help 17+

I absolutely love the idea of this app. Getting to talk to people who get exactly what you’re going through because they’ve been there themselves is such an amazing tool. The ONLY reason why I gave it 4 stars is because I think there could be some updates/changes to the app that could help.. such as an indication when people are typing (I’m a longer message type of person, so sometimes I feel like the other person in waiting on me to respond, and I’d like them to know I’m seeing them while I type everything out). I’ve also had a few issues where I responded to someone, and then a while later I’d go back to see if I missed a message from them and it wouldn’t show that I had sent a message.. just little things like that. But overall this is an amazing app and such a useful tool to help each other out!!

Thank you for being a part of the WhiteFlag community and the positive feedback! We hear you and are actively working on improving the chat experience after a significant increase to our user base this month. Should you have any future feedback, please do not hesitate to message support@whiteflagapp.com. We're here to help!

I love the idea of this app but it’s very overwhelming to log in and the first thing you see is a list of white flags raised and people needing help. I don’t recommend that being the front page. Can I please make a suggestion to the creator? Please consider making a front page that displays hope? Maybe a positive quote of the day? That starts the user on a positive note instead of a negative one. Then have the “flag raised” be a button we click on to connect with others? As a first time user, logging in and the first thing I see is a list of other people who are desperate and defeated made it feel like an app of hopelessness. Before checking this app out, I recommended it to a friend based on description alone. As soon as I downloaded the app and checked it out, I instantly regretted my recommendation because I know that if my friend were to log into this app, they would feel hopeless. It just looks like a bunch of hopeless people. I HATE giving this review and I don’t mean any harm by it at all. Please hear what I’m actually trying to say. It’s a phenomenal concept. But maybe needs some tweaking. And I would suggest a section where a person can add a small description about their hobbies or things they used to like. Other things that represent them other than just their issues. Of course, I understand that this is a place for asking for help and offering support but that doesn’t mean it should just be negative. The entire app just has a negative feel to it.

Hi there, and thank you for the feedback! In regards to the option for hobbies, interests, etc., every profile has a "my story" where users can put as much as they would like about their history, story, interests, passions and background. In fact, if someone uses the words "music" or "crafting" in their story, when someone uses the search feature for "music" or "crafting", that user would populate as well! We appreciate the feedback on the home page user experience! One thing to note is that we don't initially lower flags for our users after they receive a response. Users decide when it's time to lower their flag. This is important to know, because while many users may currently display a flag, many have been helped already! We appreciate the concern for avoid overwhelm and this information will be provided to our development team. We will continue to find ways to include hope and positivity while still prioritizing those who struggle.

Initially this app is really great and the concept is amazing, sometimes it’s definitely better to talk to someone going through something similar who gets it. However the one thing that’s bothering me is that anytime I close the app it logs me out and makes me log back in EVERY TIME. I’ve tried reporting it but there’s no one to actually talk to and contact for support and help for the app. I also think there should be more options for reporting people, I have encountered some pretty rude people on here. Besides that, it’s a great app!

Hi there! Thanks for taking the time to leave us a review. Sounds like you're experiencing some type of glitch as you shouldn't be getting signed out every time you close the app. Would you send us an email at support@whiteflagapp.com so we can assist you with this? As for reporting, this function exists within the app and we have a team that monitors the incoming reports, assesses the situation, and then communicates and takes action. We take reporting seriously and would welcome any questions, concerns, or feedback you have regarding the process. It's our community that helps us improve!