WhenToWork Employee Scheduling 4+

Suggestion

If I could make a suggestion to the W2W app, I would suggest to make a small change in the area of available shifts. I make my own schedule, so it would be very helpful if I was able to block out days that I know I am not able to work. Would it be within your power to give me the option to black out the days that I cannot pick up? For example, if I make a appointment for my kid a month and a half in advance and I know I won’t be able to work at that time it would be helpful for me to go to W2W app, to the day of the appointment and block out that time block in the available shifts section ahead of time so I know I have something important on that day. When my employer posts the new schedule I can pick up the Monday, Tuesday Wednesday and Thursday I can work. But when I come to the available shifts on that Friday I will see that it is black or gray or purple and I will remember that I cannot pick up shifts on that day because I blacked out that day when I made the appointment. this saves me from having to find someone to work for me because I accidentally picked up on the day that I knew I couldn’t work.

Developer Response ,

Update: based on your suggestion the developers have updated the app to sort the 'My Offers' section by shift date, so please let us know if easier to review now. Thanks for this suggestion and anytime you have improvement ideas please email them to our support@when2work.com address so we can add you as an early tester when it becomes available, we appreciate your input!

Near Perfect

This is one of many scheduling apps I’ve used as an employee. It’s simple and to the point and gets the job done. I would love to see a way to set a default filter when viewing everyone’s schedule. I work at one location of a restaurant group with three other establishments and it’s a bit of a hassle to always have to go in and then set the filter to my location.

Other than that, no complaints. Would recommend.

App is confusing, use website instead

Website is easy to use but the app is confusing and unclear.
I accepted a shift trade offer from someone and it disappeared, not changing our schedules or showing up anywhere else. On the support website I read that it would not change the schedule if the manager had selected an option to approve all trades, however it also said in this case it should appear as pending approval (which it did not). I went on the website eventually and realized that there was a clear easy way to view trades pending approval online and this cleared up confusing. I like the website but the app is to confusing and does not show nearly as much information as the website.
Also another note: notifications default to being off so make sure to turn them on if so you are aware when a shift trade offer has been made to you.
So overall: website is clear and easy to use, app is stressful and confusing.