Wegmans 4+

Overall I like this app. It’s generally easy to use the digital coupons, and I love knowing which aisle/area I need for each item. My two big annoyances:
1- the search engine is terrible. The predictive search suggestions often return “no results found”. Don’t suggest something if there’s nothing there! My biggest complaint with the search is that you need to know the exact term the store uses, and a common term may not work. For example, a search for toilet paper gets nothing, you have to learn to search for bath tissue. I have to know it’s “garden salad” (the specific package name) instead of a general “bagged lettuce” search. And I just went through 7 different search terms before finding the specific type of plastic bag I wanted - even though one of the searches was for exactly the product label wording.
2- when using the digital coupons, if you click on the picture to see what items qualify, the visible description for each item listed is very short. This often leads to a list of 5 qualifying items that all start with the same words, and the pictures are too small to see, so I have to click on each one to see which I want on my list.
Wegmans, please consider doing some usability testing, and hire some skilled UI designers! Your app could be a 5 star with a few usability improvements.

I really like having this app. It’s great to be able to build my grocery list and have it sorted by aisle so I can just work my way through the store. There are a few things that I find annoying. The ordering of the grocery list, while mostly intuitive, does have some things in a strange order. But that I can deal with. I read through a lot of the latest reviews and just about all of them are negative. I agree with a lot of the points where the search function is not really all that helpful sometimes. I also would like to see a feature that lets you see all unchecked items on your list so you can make sure that you’ve gotten everything without having to scroll so much. The one complaint that I have that I have not seen in other reviews is that I periodically have items just disappear from my shopping list. I am guessing that it’s not really the app losing them, but rather me accidentally touching the trashcan icon on the item which removes it from the list. I am left-handed, and so hold my phone with my right hand, and I am more prone to accidentally touch the screen in the area where the trashcan icon is or change the quantity with my right thumb while scrolling. I would like to see a “lock” slider on the grocery list that only allows you to check/uncheck an item.

I loved this app and always told people to download it and use it but with the recent updates this last year when an item goes out of stock it disappears from my In-Store List (I understand it needing to get changed out on the curbside pickup or delivery but not the In-store). This is not convenient when I use this app as my weekly grocery list. I had all members of my family download the app so they can add an item if my household needs it and they will pick any item (brand,style) as long as it gives the shopper an idea of what to get. For example: my list said Wegmans Fire Roasted Tomatoes, but that went out of stock and got deleted from my list. I could have gotten a different style or brand but since it was no longer on my list nothing was purchased. Please, if items go out of stock try a different method but don’t allow it to get deleted from my list or app. I don’t know if the answer is creating a new category that it gets moved to but can still remain on my list, such as “out of stock” instead of showing the aisle it should be in. This would allow the customer to see they still need an item so to either buy it another time when it’s in stock or to make a different selection while at the store but not forget about the item completely. Thank you for listening and adjusting this.