Vivify Health 17+

I keep getting a message that I need to update the app by going to the App Store. So I click on the link and it just opens the old App - and I get the update message again. If I go to delete the app to download it again, I get a message that all my data will get lost. So I can’t figure out how to update the app. Very frustrating.
Also, too many unnecessary clicks required to report daily.

I am very sorry to hear this, seattle-indie-fan. There was a delay in availability of the update until June 30th but you should be able to see the update in the App Store now. Please let us know if you have any problems in updating the app.

Only using this as I am required by work right now. Not only is the app slow, you have to log your info during the day? I am continually getting messages when I am sleeping considering I work at night but apparently we’re only on your clock. I know it’s inconvenient to work nights (hello, been doing it for 7 years) but it’s also really inconvenient to be awoken daily by your messages at 2 pm to do literally anything. Every singe afternoon I wish that telemarketers would call your staff at 2am just to redeem me.
It’s also inconvenient for the apps functionality to be the way it is. It’s 2020 people. Let’s upgrade your processing or find a new tracker. Thank you for coming to my ted talk.

Hi! We apologize that your experience is not a positive one. Many of our healthcare partners are using this app for helping people monitor themselves for possible COVID-19 exposure and symptoms. You can contact your care team who have the ability adjust when your scheduled pathways reminders are sent to you to avoid interruption to your sleep.

I had to sign up for this app for my work. Being sick with COVID, I have to check in twice a day selecting my symptoms. There are only two pages of symptoms to go through. With this limited list I can only pretend and mark one that is somewhat close, like “cough” when i try to clear the pressure on my chest. That is not really a cough, but it’s the only thing I can mark. How about “headaches”, “Sinus Pressure”, “Sneezing”, “lost of taste”, “lost of smell”....actual COVID-19 symptoms?!
At least have a write in option!
This is a waste of time and filling it out makes me only sound like I am doing fine, when in fact the sickness is progressing without proper monitoring. That’s actually more harmful then good!

Thank you for bringing this to our attention. Would you mind emailing us at gofeedback@vivifyhealth.com with your contact information so we can help troubleshoot the COVID-19 content being delivered to your device?