ViCare 4+
Viessmann Climate Solutions SE
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- Free
- Offers In-App Purchases
Screenshots
Description
ViCare - the best way to connect to your Viessmann heating system.
New possibilities to control your heating system via the internet offers the ViCare app. With the simple graphical user interface of ViCare, the operation of the heating system is very intuitive.
Feel secure
Warmth and reassurance in one
● In one view, get an instant check if everything is in order
Save costs
Set your preferred room temperature and save money when you’re away from home
● Simple, convenient operation of your heating system
● Store daily schedules and automatically save energy costs
● Set basic functions at the touch of a button on your smartphone
Core functions (depending on heating system):
● Displaying the status of your heating
● Capability to set up the most important functions of your heating system
● Store your daily routine to automatically save energy costs
● View outside temperature history
● Shortcuts e.g.: I want hot water or I’m away
● Holiday program
Please note: We publish the functions gradually! You can expect several small updates in the next weeks and months. There will be always something new to discover.
Comments or feedback?
Share your thoughts with us and other users in our Viessmann Community!
https://www.viessmann-community.com/
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Important:
The ViCare app can be used in conjunction with an internet-compatible Viessmann heating system or in conjunction with the Viessmann Vitoconnect WLAN module or a Viessmann heating system with an integrated Internet interface. Functions available in ViCare are depending on functions available on boiler itself.
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Terms of use: https://www.viessmann.com/com/apps/vicare-vitotrol/terms-of-use/US/en.html
What’s New
Version 3.29.4
- NEW for ViCare+ subscribers: Savings Overview shows in kWh how much you save through your hot water, heating and automation settings
- Push notifications with status and maintenance tips for biomass devices
- Something you should not experience but you will appreciate: we solved several bugs and increased stability of the app
Ratings and Reviews
A Solitary Leader
Using Vicare app, I have been able to control both heat and hot water remotely in a home a few hours away, saving a few hundred gallons of heating oil per year. No other manufacturer affords this level of control of this utility. I have saved thousands of dollars in energy costs each year. There is nothing which comes close to Viessmann. Nothing. And they continue to develop the functionality of the app.
Doesn’t work
The app worked for almost a year and then something changed. I can no longer access the boiler, which is connected to my WIFI. Deleted and reinstalled the app. Still couldn’t get logged in. Tried to change password but the server wouldn’t respond. Tried accessing the server through both Safari and Google Chrome. Site not available. Called Viessmann tech support and accomplished exactly the same results. NOTHING. Now what am I supposed to do. Buy a different brand of boiler if you need remote access. The app doesn’t work.
After many experiments I found that I still can’t sign into app using the same wifi system that the boiler is using. If I use a different wifi or use cellular data no problem. And then, oddly I can sign in on the same WiFi system for a short time.
Developer Response ,
We would like to take a closer look, analyze it and find a solution for you! Please send us an email with a short description or photos / screenshots and the serial number of communication module to customer-care+VectorGuy1906@viessmann.com We apologize for any inconvenience, Vector Guy! #WeCare
app is useless, can’t control dhw or heating properly
Just installed a brand new gas heating unit. App says hot water is turned on, you take a shower… water is cold. Reset everything, now it says water is off, although on the unit it says it’s on… can’t turn it off from the app anymore. Turn on heating, turn off heating, turn it on again, doesn’t want to come on in the app, but you find out that on the unit it’s on and you can’t turn it off from the app anymore. Basically the one reason you buy their heating units, for the integrated wifi… and it doesn’t work. Not to mention hourly programming is completely disabled and you can’t change the factory settings. About 3 show-stopping bugs in less than a couple of days of usage.
Developer Response ,
We apologize for the inconvenience, sailmarlin. Can you please send us an email to customer-care+sailmarlin@viessmann.com? Please include a short description, preferably with photos or screenshots, as well as the serial number of Vitoconnect. #WeCare
App Privacy
The developer, Viessmann Climate Solutions SE, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Viessmann Climate Solutions SE
- Size
- 542.5 MB
- Category
- Lifestyle
- Compatibility
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- iPhone
- Requires iOS 16.0 or later.
- iPad
- Requires iPadOS 16.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
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English, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Hungarian, Italian, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © Viessmann Werke GmbH & Co. KG
- Price
- Free
- In-App Purchases
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- Monthly $3.99
- Yearly $33.99