Vanzant Auctions 9+

Very difficult to find the address to the local pick up. It should be on the invoice when you receive the invoice of where you can pick it up. I went totally 28 miles to where whatever address it’s on the bottom of the paper and it was the wrong address, this should not have been so difficult if the pick up address was on the invoice

If you look around my house and yard you’d think I’ve spent a small fortune decorating - but actually I’m just a loyal customer of Vanzant Auctions! I appreciate the transparency- they put notes on everything so you know if you’re bidding on something new or used’, if it’s missing anything, etc. We were just laughing today that Amie has furnished our new house. Plus, my grandson was born five weeks ago and all his gear came from here. Usually I can get 50% off retail. Well worth the drive to Lemon Valley. Our family really appreciates the opportunity Vanzant has given us to literally improve our quality of life! Plus, the gang is so nice up there. Seriously, I appreciate every one of them. I’ve been going for several years now and never once had an issue with quality or service. I trust Vanzant, and that’s the bottom line. Thank you!,

The one girl in the pick up area is very rude. I think her name starts with a J.
Also in all the communication received says things like “we are human, we may make mistakes etc”. But holy smokes if a customer makes a mistake, look out! You are only allowed to return one item every 12 months. So much for human error. And then the rudeness starts. I was in there picking up something I had bid on and a very nice lady was there and told J she didn’t want one of the items she bid on. J was sooo rude to her, I stepped in and said something, then J went off on me. I cancelled my acct and so did the nice lady. No one should be spoken to like that. Why Amie and J still have jobs, I don’t know.
Why is it ok for them to make errors but not the customers? I realize they work with a lot of products and customers but that is no reason to be so rude to people. Maybe they should change their names to Karen and call it Karen’s auctions.