UNUM — Layout for Instagram 4+

I wish the scheduling reminders worked but the app has so much more going for it that I still use it. Love drafting posts, seeing popular posting times for my account, ability to add multiple instagram accounts, moving posts around and there are tons of free filters (effects) that are awesome! I also really like the recent hashtags list so I can just click click click the ones I frequently use. I wish that they didn't repeat the hashtags though-- Just have to pay more attention not to duplicate them. It also counts how many hashtags you use so you know when you're over/under 30! I contacted support and they were super nice and wrote back to me several times although they weren't able to get the reminders working it was nice to see the effort they put behind their customer service. Looking forward to the updates they'll make to this in the future!

Our apologies for the inconvenience. Rest assured, this issue is fixed with the release of UNUM version 3.10.4. To help us make UNUM the best it can be, we would love it if you can give us some feedback and share your input on what other features we can provide you at support@unum.la.

This app has a lot of bugs and issues, way more than any other planning app I’ve used before. Not only that, but the company does nothing to help with issues beyond that. I’ve had lots of complications while trying to get the right membership plan. When I wanted to upgrade my account, I had to create a whole new one and pay for a new year. Then about a month later, they completely changed each membership level and I didn’t qualify for any of the upgrades unless I bought a whole new year. They literally just changed the names of each membership, and they wouldn’t switch me over to get any of the new features - I’d have to completely change my account and pay again.
Anyway, I’ve been planning on letting my subscription end and then switching apps. I thought I did everything on my end to prevent it from charging me. But turns out, it wasn’t connected to apple so I didn’t see that I had a resubscription coming up and they charged me for another year. I reached out the second I got the email of my receipt and they replied saying “We’ve cancelled your subscription. Unfortunately we don’t give refunds unless the app isn’t working”. I’m so over trying to give this app a try and every time I’ve reached out I’m extremely disappointed and let down. And now I’ve given them almost $200 for another year subscription that I won’t be using. I would not bother with this app.

Hey there!
We're sorry you feel this way. UNUM makes sure our services are available to people with the two plans we offer--the free (Lite) and paid (Business) plans. We strike a balance between providing the best features to the UNUM Fam and sustaining the business, so necessary changes were made. Rest assured that this is part of the plan in making UNUM geared towards creators and business owners.

You may check what new things UNUM has to offer here: https://www.unum.la/
But for the issues you are experiencing, we are committed in fixing this. Kindly send a screenrecording at support@unum.la so that we can resolve it.

I’ve used this app for years and am so sad that now I need to find new one for my social media planning. As most other reviews have already stated this app became over developed past its intended use making it’s core features useless and not worth the download let alone upgrading to elite. I held on through the absurd elite updates limiting how many free squares are available and putting the main shift feature I used this for behind the elite member paywall. Looking at other reviews, complaints about reel post thumbnails not showing up in the UNUM feed has been an ongoing problem but it hasn’t been fixed. The UNUM team gave some very lack luster responses to these complaints and suggested uploading place holder images. This practically requires elite since it’s nearly impossible to do that without using numerous squares, but I am not going to pay to upgrade an app that doesn’t function to begin with. 🤡 Best of luck keeping the customers still with you and finding new ones.

Hey, Delaney! This is not how we want our customers to feel. You can always add up to 12 photos/videos in our free plan. To grid shift as a Basic user: add, then delete your placeholders. Repeat the process as necessary. Or add photos/videos and your grid will naturally shift.