Universal Assistance 4+
Universal Assistance S.A.
Designed for iPhone
-
- Free
iPhone Screenshots
Description
About us
Born 40 years ago, our company has been providing comprehensive assistance services to travelers ever since. Our global operations serve customers across five continents through our 24/365 multilingual call centers located across the world. Starting March 2018, Universal Assistance is part of Cover-More Group, the travel assistance and travel insurance division of Zurich Insurance Group.
In the event of a health mishap, legal problem, loss of luggage, passport or documents, a simple phone call sets into motion the most state-of-the-art assistance system.
What’s New
Version 6.6.0
We have renewed our App to bring you the latest in technology: now you can get useful recommendations for your trip using artificial intelligence with ChatGPT.
Wherever you go, we will be close: request your medical assistance 100% online by answering our triage or call us by Wi-Fi.
This release includes:
- Travel Tips powered by ChatGPT
- Mobile medical self-assistance
- Mobile credential + QR code
- Medical Telecare
- Wi-Fi Call
- VIP Delay
- Reimbursements
- Useful tools.
Ratings and Reviews
Demasiados glitches
No anda bien, todo el tiempo da errores y no te permite hacer lo que supuestamente debería.
Developer Response ,
Gracias por contactarnos. Te pedimos que te comuniques con nosotros a través de nuestro formulario de contacto https://www.universal-assistance.com/ar-es/form/contacto.html a fin de verificar lo ocurrido. Saludos!
Beware of this company
This is a warning about how useless the app is and most import how you will probably waste the policy cost on a company that has a long list of non-disclosed-at-time-of-purchase exclusions.
Save your time, money and look elsewhere for coverage.
It’s 2023 and this HEALTH Insurance company doesn’t cover or care about mental health, furthermore they did not care whatsoever about the well-being of an 86 year old blind senior. What can you expect if they don’t see mental health as a priority and they HIDE, all the exclusions from the package you get from the travel agency? NOTHING. They did nothing and they did not care, all they were looking for, were ways to deny a very important return so that my mother could be ok.
Do not buy travel insurance from this company, they will gladly take your money and then they will find all the ways to deny your very crucial claim, while being rude and unprofessional.
Shame on UA, avoid and use other companies, like Assist Card or Allianz. Save yourself time, money and the aggravation of rude customer service.
Developer Response ,
Thank you for contacting us. We ask you to contact us through our contact form https://www.universal-assistance.com/ar-es/form/contacto.html in order to verify what happened. We look forward to your comments. Best regards!
Seguradora boa mas o app deixa a desejar
Tenho que ficar trocando a localização pra acesse no iPad diferente do iPhone . Pra enviar solicitação de seguro muito demorado e vive dando erro nos arquivos mesmo convertendo no formado de PDf
Developer Response ,
Olá artspam, obrigado por entrar em contato. Sua opinião nos ajuda a continuar melhorando a experiência com nosso App. Por favor nos escreva através do formulário web: https://www.universal-assistance.com/br-pt/form/contacto.html e em breve entraremos em contato.
App Privacy
The developer, Universal Assistance S.A., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Location
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Universal Assistance S.A.
- Size
- 93.7 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 16.0 or later.
- Mac
- Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Portuguese, Spanish
- Age Rating
- 4+
- Copyright
- © Universal Assistance S.A.
- Price
- Free