TrueCoach Connect 4+

Connect With Your Clients

TrueCoach, Inc.

Designed for iPhone

    • 1.8 • 82 Ratings
    • Free

iPhone Screenshots

Description

TrueCoach is the number one platform for coaches and trainers who want to offer a premium experience to their clients without the headache of managing spreadsheets, email and text messages.

With TrueCoach Connect we set out to create an app that makes it even easier to let your clients know that you are with them on their journey.

Note: an active TrueCoach coach account is required for Connect.

With Connect you can:
• Send and receive messages
• Review your clients’ workout results
• Read and respond to your clients’ workout comments
• Mark messages and activities as read/unread to keep track of what you still need to review and respond to
• Filter your Inbox to show only your unread things (messages, workout results and comments)
• Receive push notifications when clients send messages, complete workouts or post comments on workouts
• Customize what push notifications you receive

What’s New

Version 2.8.1

2.8.0 changed how videos and images captured in-app behave, and unfortunately that made it so that videos longer than a minute (or larger than 100mb) would fail to send. We’ve smoothed those issues out and improved that experience in a few ways:
- If an image/video message fails to send we do a better job telling you why it failed (sometimes the problem isn’t your phone or your internet connectivity!)
- If a message fails to send, you can now delete it instead of attempting it again (if you’d like)
- You can record longer videos again
- If an image or video is uploaded from your photos library, we will let you know if it’s too big to send.

Other Bugfixes:
- Comments with multiple lines will now show up as expected rather than condensed down to one line
- Archived clients will now disappear from your conversations list!
- Messaging clients for the first time will no longer require refreshing on the main conversations list to see the message(s) sent
- We’ve resolved several issues with sending messages to multiple clients

New features:
- New coaches looking to use Truecoach can go to our website to sign up for an account easily if they don’t already have one
- If your clients accidentally download this app they can see a link to take them to the Truecoach for Clients app on the login screen

And of course, numerous other bugfixes and improvements.

Ratings and Reviews

1.8 out of 5
82 Ratings

82 Ratings

thecoach_anna ,

Blank screen in messages

I have the same issue as someone noted earlier. Whenever I click on a client message inside the app the screen goes white and freezes the app. This also happens occasionally when I try to check their workout notes. It has affected my communication and response time with my clients because I have to be on my laptop. And I’m almost never on my laptop. It’s been like this for months I should add and I’ve tried deleting and re-downloading. Also, have been awaiting updates, but none so far. I don’t want to switch apps but this reflects badly on me as a coach if I can’t respond in a timely matter. It’s also just a nuisance for how much we pay for this app.

seklife ,

Not Helpful

Before I begin Truecoach is one of the best programs for coaches I have found and I have used multiple looking for the best one. But unfortunately they missed the mark on this coaching version of the app. When you compare it to the client side which is far more robust. I guess I have to carry my computer around or just log into the mobile version on my phone. Which makes this app unhelpful. It doesn’t help that the app glitches and doesn’t send messages on occasion, and only lets you see what the client has done, you can’t see what you have planned for the client so you can discuss it with them if they have a question. What if a client has some concerns about a workout and needs an adjustment. I guess you need to tell them to wait until you get to my computer. Or log into the mobile web version which again makes this app obsolete. Not sure why I have this app on my phone since it’s more of another messaging app just with a truecoach logo. On a brighter note I will reiterate that the truecoach program is an awesome coaching software for programming for clients on your computer. I hope things are in the works to bring this app up to the same standard as the computer software.

jopeyu ,

Only messaging?

I would love for this app to be a full version of what I get logging into it on the computer. I use Trainerize and TrueCoach. Trainerize’s app for the coach is far better because I can program and see everything. With TrueCoach you can only message and see workouts completed. I would have to log into the browser in order to see future workouts, add to the calendar, etc..

I love TrueCoach and it would make it a much easier choice between the two biggest training apps if TrueCoach had a better app for the Coach.

Please help the coach even more by giving us a better app to deliver the best experience possible for our clients.

App Privacy

The developer, TrueCoach, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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