Travelex Travel Money 4+

Travelex Global

    • 4.7 • 2.3K Ratings
    • Free

iPhone Screenshots

Description

The safer way to spend and transfer money abroad. Easily top up your Travelex Money card, check your balance, recent transactions and order cash for delivery or collect from one of our stores.

Accessing foreign currency while away has never been safer or easier. Whether you’re buying Dollars in real time, or quickly purchasing Euros before a city break—the Travelex Money app offers total peace of mind, with all your cash safely stored on a secure card.

The Travelex Money App is the perfect travel companion for anyone looking to go on holiday, explore the world or do business in new places.

By downloading the Travelex Travel Money Card, you are choosing a faster, safer way to spend while you travel. Here are some of the features you can enjoy:

● Top up your card with your choice of 15 available currencies: British pounds, Euros, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, South African rand, Turkish lira, Swiss franc, UAE dirham, Mexican peso, Polish zloty, Czech koruna, Swedish krona and Japanese yen.
● Lock-in your exchange rates.
● Use your card across millions of locations, wherever Mastercard Prepaid is accepted.

—A wide range of benefits in one travel app—

● Free Wi-Fi access worldwide
● 24/7 global assistance to replace your card or provide you with emergency cash
● No ATM charges overseas*
● Platinum benefits from our partners

—International cash exchange at your fingertips—

Order cash in the app to lock in our very best rates on your foreign currency. Whether you’re looking for Pounds to Euros or one of our other 40+ currencies, we can deliver to your home or you can pick up from us in store.
All created by the experts in foreign exchange, Travelex.

—Want to get in touch?—

Email us at Helpdesk.OnlineTravelMoney@travelex.com Tweet us at @TravelexUK

Find us on Facebook at facebook.com/TravelexUK

If you have any feedback on the experience of our app, we’d love to hear it; email us at mobile@travelex.com
*Although Travelex does not charge ATM fees, please check the ATM before using as some operators may charge their own fees.

What’s New

Version 40.0

At Travelex we're committed to delivering the best mobile experience possible. We prioritise making improvements, adding new features and fixing bugs based on your feedback.

The safer way to spend and transfer money abroad.

Ratings and Reviews

4.7 out of 5
2.3K Ratings

2.3K Ratings

An error has occured!!! ,

The App continues to be inaccessible

When is the App going to be fixed. I’ve called the customer service number repeatedly and they offer to assist me with my balance and reloading but I don’t want to reload if your system still isn’t secure.

Developer Response ,

Hi, we are aware of the current issues with the App, and the team is working to resolve these issues as soon as possible. We can also confirm that our systems are secure and you are safe to reload and use your card.

tea8 ,

Problems.

Seems like every time I turn around there is a problem with this app. Can’t put money into a card because their system is down. You have to jump through hoops to try and put money on it seems like. And now the app in general is just down? With no explanation whatsoever than a one sentence blurb in the explanation of what the app is. I’m just glad it wasn’t down while on my last trip so that I could keep up with my funds while on vacation. I’m not happy now though that I can’t just use the app to check my account for what I had left. Plus there’s not even any explanation that they are working on the app in hopes to have it working again. I love the convenience of this card and the app, when it works!

Developer Response ,

Hello, thank you for your review. We currently have most of our systems taken offline to stop the spread of a malicious virus attack. The situation has been contained and now we are steadily bringing back our systems after rigorous analysis. We're sorry for the inconvenience this may have caused. Thanks, Online Support Team

Jadeso ,

Online app is “flaky”

When I log on it shows no balance or activity on my card. That is frustrating when your in a foreign country and it is your primary source of money and spending. So we have to keep a close eye on how much we think we have spent and guess at when to reload. Reloading is also cumbersome because even after logging in you have to supply a lot of the information again like passport details and credit card even though you checked the save my info. Hopefully this is a short technical difficulty with the app because it is frustrating.

Developer Response ,

We are sorry to hear that you are not happy with the app. So we can improve the service, please could you email our app team directly (mobile@travelex.com), We do appreciate any and all feedback that we receive.

App Privacy

The developer, Travelex Global, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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