Tonkeeper — TON Wallet 4+

Bug

Hi, thanks for your useful application.
It’s been some days, when I want to make a transaction, the confirmation process doesn’t appear on the app, I tried sending request through different bots in telegram but it still doesn’t show up. I asked my friends and they had same problem. Please fix it!

Developer Response ,

Hi. Sorry for the inconvenience! Reconnect your wallet to the service and call the transaction again, this should help. For further assistance, please contact our support team here: https://t.me/tonkeeper. Thank you for your feedback!

Seeing as I was pressured into writing this review…

So far, I am not impressed. I’ve been around the cryptocurrency scene for many many years of this point more than a decade. This app quite lovable properties and seems like they’ve got some great ideas yet most of them have not yet even begun to have been put in practice, though they advertise as they are currently working features. I like there is no way to perform a KYC however it will not allow me to pay with Apple Pay nor any credit card citing the last of a completed KYC. They have a lot of work to do, but I think this is a promising token, and I will be slowly investing in it dripping over the years.

Unreliable Transactions & No support Response

I’ve been trying to transfer my funds from Tonkeeper for two days now, but the transactions just won’t go through. Everything seems fine until the final confirmation, yet nothing happens. At first, I thought the issue might be with the exchanges I was sending to, but even swapping my assets to TON within the app fails in the same way.

I contacted support as suggested, but I haven’t received any response. Right now, I’m completely unable to buy, sell, or move my funds. This is unacceptable for a wallet that people rely on for managing their assets. Fix this issue or at least provide timely support!

Developer Response ,

Hello. Probably the balance is not enough TON to cover the network fee, we recommend to have at least 0.2 TON for transfer to exchanges and other wallets. If the problem still persists, it's best to contact our support: https://t.me/tonkeeper. Thank you for your feedback!