TimeClock ST 4+

Total hours aren’t showing

When I go to try and build a report it isn’t showing the total hours that have been logged for the week, this is not good at all for the book keeper and needs to be fixed ASAP.

Developer Response ,

Hello, we are very sorry for this inconvenience. Given the changes to the iOS operating system we were forced to make some significant changes to our system infrastructure, which resulted in some bugs that made it into the App Store. We’ve since made the full transition to our new and more secure system, and have established tighter quality assurance internal processes to alleviate down time and bugs moving forward. This new system will also allow us to be more nimble and improve the app at a faster rate. To access a free 30-day trial of the new system for your troubles you can visit our website (www.timeclocksync.com). If you have additional issues please email us at support@timeclocksync.com or call us at (971) 249-2153 and we’d be happy to assist you.

Great app for a contractor or anyone

I use this app daily. It has saved me lots of money. In the past, as a contractor, my guys would drive directly to the job sites and keep their own times. Now, they text me when they arrive and leave the job. Has eliminated rounding to the next hour be the employee.

Support has been great as well. Only had one sync problem between my Iphone and IPad. Developer solved that right away.

November 2017...Just wanted to give an update on this app. I can’t say enough about the developer Jason and his quick and prompt response. Anytime and every time which are far and few between that I have a problem he is prompt to fix the issue within an hour or so. This app is probably the best 10 bucks I’ll spend every month. I run my payroll hours with it and it makes the job so much easier.

Do NOT use this company

We’ve been with Timeclock St since 2014, we’ve always paid $9.99/month. It allowed for unlimited employees and was pretty user friendly for employees to use at iPad. Other then a few minor issues, mostly all during this past October, we’ve been pretty happy with the app for what we paid. Without notice, I started seeing charges for over $200 for October and November. I caught the charges in November (we were closed the entire month-seasonal business) and reached out to customer service to see if they could at least partially refund the dramatic increase since we were never informed. Seeing as they are web developers, they can obviously see that no transactions were made, and yet they refused to refund and my of money. I think it’s a bit dramatic going from $9.99/month to over $200 without notice. I call it bad business, and I’ll be taking my business somewhere else!