TIDY for Pros 4+

I was vetted to the gods and back when creating my account—equipment verification, background check, SSN, driver’s license, and more—but clients without even a photo of their face or a last name can book me and expect me to drive out to their house? NO!!! Maybe if Tidy made it clear that customers were also vetted, but I have no idea if that’s the case. They really expect you to drive halfway across the state and clean for 2.5hr in a stranger’s house for less than $60???? At least I’d have a better chance of not being serial killed working for minimum wage at a company. Christ.

To Tidy: if customers *are* vetted in any similar capacity to cleaners, please make that clear. Show photos of the house—if I have to upload equipment photos, they should have to upload house photos. Show a picture of the customer so I can make sure it’s actually them when I show up. Giving me basically zero info is a recipe for disaster.

Back to Facebook groups and word-of-mouth for me, I guess.

I worked with TIDY for over a Year untill they supposedly fired me for being unreliable, but says I can reapply after 15 days but it keeps saying the same thing over a month .They ignore all my messages. So now I’m spilling the Tea 1 .Overprice for costumers and less pay for cleaner 2. Customer pays 200$ for a 4 hour cleaning and you get payed 90$ . 3 . 1 hour cleaning you’ll pay you 30$ for you to drive far and clean a house 4 . They threaten you 500$- just because if you try steal there clients like go off there app lol but you don’t gotta tell them. 5 . You loose 150$ if you get unreliable and mostly likely fired but they won’t tell you that they’ll say something else but at the end they won’t reply 6 . With TIDY Customers have the right to complain if you don’t stay the whole 4 hours if they want to and you’ll get half of that 90$ pay if you left 10 minutes early or 5 don’t matter you’ll get Half of that 90$ for the time you where there . 7 . If Costomer complain in any way you’ll mostly likely loose the fight unless you where there for the whole 4 hours then your fine , but other cases you’ll loose and they’ll charge you and addition 40$ for dealing with you , 8 . Better off working somewhere else unless you want to work extra, but stealing there clients and working with out the app and don’t tell him and keep the 200$ for your self for the 4 hour jobs just don’t mention it in the messages in there app

You would’ve thought the app came out in 2014. Just started using the app and cleanings caught on faster then attended; however, they do pick and choose when they want to deal with issues. The app has many glitches and whenever I try to change my bookable hours, it glitches. I ended up getting a cleaning when I wanted to cancel and was charged $20 to cancel! Every time you cancel it charges you so be sure of your hours. They also only respond through email, which is a hassle if you have a quick need. It doesn’t tell you any information about the cleaning until you get there. I recently had an issue where a cleaner did no show up and they booked for two of us to come. Out of politeness and need for the client I stayed for a 2.5 hour clean instead of one. They were able to compensate me for it; however, I just had a client ask for me to stay until everything was cleaned which only was an extra 45 minutes for a booked one hour clean. They claimed that they weren’t able to change it even though they just did. Now no response from the client. And usually they pay I advance but the app has no clear indication to tell!