The Patio 4+

I work from home. I order the 1/2 slab w/fries and Cole Slaw. The were so dry. They tasted horrible!
I am so disappointed!

I went online to order a simple one sandwich order at 530 pm and had to keep changing my pickup time until it accepted 6 pm… so no big deal and I finalized the order. I was at the drive up window exactly at 6 pm and was told “they’re working on your order and it will be right out, please pull forward”. I sat waiting and watched a car that came in right in front of me get their 3 bag order at 610 pm. Then I continued to wait and watched car after car get their orders and finally at 620 pm my one sandwich order finally was delivered… I normally don’t submit reviews but to have to wait an extra 20 minutes past the 6 pm time is ridiculous and I have to believe my order was lost and not processed until I arrived at the drive up window. No explanation, no apologies, nothing. This process/problem needs to be reviewed and corrected for all future online orders.

When I try to order spaghetti online thru the app my options for sauce are meat or marinara. Problem is they want to charge you extra for the sauce. I’m not talking extra sauce, just the sauce that you would normally get on spaghetti. Same thing with salads, they charge you extra for dressing that you would normally get anyway. It’s useless to order online when they want to nickel and dime you.