TAG Heuer Connected 4+

This is the second version of their companion app for the Connected watch and it is miles🏃🏽‍♂️ ahead from the previous version. Not only can you change your ⏱watch dials, they’ve also added a sports app. This is great as it syncs all the info from your watch to give you a more in depth look at your activities on your 📲phone. It’s really intuitive and well designed. Going to spend some more time with it, but first impressions is fantastic, so I am giving it ⭐️⭐️⭐️⭐️⭐️.

Thank you for sharing your enthusiasm with us! We are so happy you like the new TAG Heuer Connected app and hope you will enjoy it as much as possible!

Despite having opened a case for several weeks with TAG Heuer Connected technical support, and having a couple of one-hour long phone calls with them, they still can’t fix my connectivity problem.

I am very frustrated with random connectivity issues on my new smartwatch.

75% of the time that I use Google Assistant, Maps or Translate, in my wear os watch (TAG Heuer connected 2020) it doesn’t connect to internet and gets an error message like "can’t reach google at the moment". It happens with or without WiFi available. The watch is always connected to Bluetooth, the broken cloud is never present.

When I go to connectivity and select WiFi, it’s never connected, it says “last used” and then connects and apps work for a few seconds and then it happens again.

Something weird is that Google Play Store always works and get connected without issues, I can even use it as workaround, opening first google Play Store and immediately open Google Assistant, Maps or Translate and they will work for a few seconds before disconnection happens.

Another thing I noticed is that whenever Google Assistant works, if I keep asking questions continually, it works well as long as I don’t wait. If I wait just a few seconds after it responded, looks like the connection timeouts and it doesn’t work again for several attempts. The same with Google Translate or Maps.

Manuel

Hello, we are really sorry to hear your experience. Please note that you may have encountered difficulties using OK Google caused by a knowing issue, currently under investigation by Google teams. However, the other app should properly work, we would recommend to ensure all apps are up to date and to restart your watch. Our Customer Service team will be in touch with you shortly for more assistance. Thank you very much.

I bought this watch about a month ago because I have a thing for watches and thought would be a good addition. Honestly, I wanted something a little more stylish than my iwatch. So I dove in … downloaded the app along with WearOS (Google). Saw that it had cycling and walking as traceable activities. Yes !!! Because since the pandemic most of my workouts are at home. 🏋️‍♀️ Soon discovered that if I walk on my treadmill It tracks my heart rate … it tracks my time … sorta tracks my exertion… but it only tracks about a third of my walks because it thinks I’m not actually moving. Booooo 😒 Don’t get me wrong the watch looks amazing. It feels great on my wrist. The complications offered through this app get a thumbs up. 👍🏾 For fitness tracking unfortunately a big thumbs down 👎🏾 #dobetter Tag … expected more. Doesn’t allow for text notifications either.

Hello, thank you for sharing your feedback with us! If you are inside to practice your activity, we would recommend to use "indoor running" for treadmill training (it has been specifically developed), or "Other" without GPS to get accurate data. You need to be outside to use the GPS, otherwise the signal cannot be detected. Do not hesitate to contact our Customer Care team if you need more information regarding your TAG Heuer Connected Watch. Thank you again and see you soon!