Swept Mobile 4+

Pretty good

This app is pretty good for the most part, but still has some glitches to work out. It would be great if you could do everything through the app that you can do on a computer. I like the update on the app where we can add or take someone off a shift, but it would be helpful to be able to add more tabs to the shifts. One thing that is annoying to me and our employees is that when you clock into a shift you can’t see the details of that shift once you clock in. This is probably not a big deal for most jobs/shifts but it is an issue for our employees since we clean apartments and all the apartment details are under that shift that they clock into daily. The only way around this is to take a screenshot of the shift before you clock in. This has only been an issues since the most recent update has happened. Also, it would be great if you updated notifications as to what tab that notification is coming from. In order to find where the notification is coming from you have to click through all the tabs to figure out where it’s coming from. Other then that its pretty good.

They have a long way to go

This app is great in the sense that they have the right ideas going. They've thought of some amazing features within the app that will make anyone running/managing a cleaning business' life much easier....... when it's working. I can't count the number of times in the last 3 months of having this app up and running that I've had to force close and refresh the app for anything to load or even uninstall from my phone and reinstall to get one small task completed. I think that they have a lot of operational side of things to work on in order to compete with some of the other apps out there that do the same things just on multiple apps. We switched from 3 apps to Swept and thought we were making a business changing move for the best, but has come with a lot of headaches. When fully functioning, it's great, but when it's having a day where it's glitchy (like right now where it prompted me to finally write this review) it's nothing but counter-productive, frustrating and makes me want to do nothing more than give me phone a good toss at a wall. Last week we dealt with an iPhone only issue and today nothing is loading at all. As busy as I am on a day to day basis I can't afford down time on an app that we pay a good chunk of hard earned money for. They have a lot of work ahead of them but we are hoping they iron their issues out quickly.

Not reliable!

This app is not reliable enough to be used on a day to day basis, I’ve had more bad time with this non reliable app signing in and out than good times, restarting my phone, waiting down time & time that I could be on the clock instead of waiting & wondering if I am???
This app has a lot of research to go before it’s able to be used professionally, but in my case (small business) it’s all I’ve been given to deal with!

Developer Response ,

Hi there. Thank you for sharing your feedback. We would like the opportunity to investigate your feedback further. Please contact us at support@sweptworks.com, and we’ll work with you to resolve any issues as quickly as possible.