Surplife 4+

Frank

I am updating my review and the number of stars. This is a good app, but the problem is that it’s not necessarily intuitive. I wanted something to merely turn the lights on and off. Apparently you need to set a program scene for on and a separate program scene for off, even in the personal customization mode. All of this has to do with the design of the product, which I understand but it would be nice if better instructions were included for the on and off functions. The on function needs to be programmed in and then a complete off function needs to be programmed in separately. I finally figured this out after many frustrating attempts. Received outreach from the developer, but good luck trying to figure out how to respond on their site. Overall, I do like the app and it does what I need to do. It just took me a month to finally get it the way I wanted it to function.

Developer Response ,

Hi, sorry for the inconvenience. We want to know what happened to the device. We hope you can provide us with more detailed information, screenshots and problem reproduction videos through the APP "Support" online feedback. This is very important so that we can investigate and analyze, and provide you with technical support in time. Thank you

Pretty good overall

Just needs to be reset occasionally which is cumbersome- delete the app, reinstall the app, turn the light on, etc…takes a while and I need to do that every couple months. Other times, the app doesn’t pick up the light bulb…BUT when they work - which is most of the time- they’re great.

Developer Response ,

Hi, sorry for the inconvenience. We want to know what happened to the device. We hope you can provide us with more detailed information, screenshots and problem reproduction videos through the APP "Support" online feedback. We will analyze and investigate and provide you with technical support in a timely manner. Thank you

Surplife

I love the game a lot but a little problem is kinda the switching colours and stuff mostly cause if I pick a colour it has that colour but the only way to change the colour is by turning it off and then back on then after that I need to go to the palette and turn on *switch colours mode* to finally change the colours so I would really like you guys to reply to this comment cause Ive tried everything EVERY SINGLE WAY I could think of I even searched it up so please PLEAAE PLEASEEEE reply to me