Surplife 4+

Very good app

This app is very easy to use. I love how many different settings that it has. My only downside is that sometimes it has connection issues which means I have to run diagnostics, which sometimes takes a little bit but overall it’s only a small issue for a very useful product.

Easy to use but…

App is very easy to use for the basic functions but some themes are extremely limited. For example there is currently only one single choice to pick for Thanksgiving for curtain lights. And it is an animation of a turkey on a platter which is fine but it also happens to be one that is very difficult to tell what it is when using curtain lights. There is not a good animation of a Turkey or several ones to pick from.

Also, the DIY section is very clunky to use. And I wonder how the developer actually makes the animations that they seem to very occasionally add anything at all to the cloud library. I was hoping the “ever changing updating cloud library” could have content added to it by all end users to vastly expand the selection but it seems only the developer does it, at least that’s what it looks like. I have had these curtain lights for about 4 months and only 2 animations of The Wild Robot have been added since. These of course have nothing to do with holiday themes…that’s usually the whole point in having these types of lights, at least it was for me.

Make it so end users can add curtain light content to the cloud library or at least make it clearer as to how to do it if that capability is already there.

Developer Response ,

Hi, sorry for the inconvenience. We have recorded and collected your suggestions and forwarded them to the technicians in our engineering R&D department. Thank you for providing us with suggestions in your busy schedule.If there are any problems in use, please provide us with more detailed screenshots and problem reproduction videos through the APP "Support" online feedback so that we can analyze and investigate, and provide you with technical support in time.

Love the app and lights!

Super easy to use, has many amazing light themes and features! Haven’t had any issues and been using it for two months now. Interface and design of the app is also very user friendly and simple. Highly recommend it for a cozier set up at home :)