Supportwave 4+
IT Solutions & Services
Supportwave LTD
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Gain the power to effortlessly manage your workforce, devices, networks, and applications all within a single, comprehensive platform. Empower your team with access to our vast network of skilled IT Experts, ready to address IT requests efficiently and effectively.
Looking to enhance your business IT operations? Discover the power of on-demand support and take your IT efficiency to new heights. With our expert assistance, you can revolutionize the way you manage your technology infrastructure.
We are a leading provider of outsourced dedicated IT expert resources, offering a comprehensive range of technical skills to augment your teams. With a strong focus on delivering top-notch expertise and exceptional service. You select the working hours and time zones required, and we provide talent for you to interview and select.
Our RMM software offers advanced capabilities to monitor, manage, and secure your IT infrastructure remotely.
If you are an IT technician you can also join Supportwave and complete your onboarding and verification to provide services and earn for your time.
What’s New
Version 3.6.0
More Business features
Manage SLA's, Customers, Favourite Specialists and more
Updated colours and brand
Ratings and Reviews
Platform is garbage for the Techs
Pay is Ok. Just makes it about worth it.
Problems from the Tech side:
1. you can accept a job, block out your personal time, but if they don’t confirm, its not guaranteed. Lots of “unknown” feeling and feeling like you’re wasting your time
2. Customers can charge back tips. I did extra work and provided peripherals and then the customer called support and removed the large tip after. They simply told me they are reducing my pay. Nevermind the additional cables and stuff I bought for the customer! Do they want us to accept payment out of app or not?
3. Lack of jobs (greater NYC area). At first when I signed up over a year ago you’d get one a week, maybe (and youd have to grab it right away or another tech would take it)
4. The company is using its Tech base to advertise full time contract jobs with garbage pay and you cant do any other work during that time, when the whole point of the app is to be your own boss! They just pay you less than what theyre getting from the company, like a sleazy recruitment agency. These ads are constant, and the ONLY jobs pushed out to Techs in my area in the last year or so.
Overall, skip this app and get referrals for clients through word of mouth.
Seriously, NerdApp is a Lifesaver!
Wow, where do I start with NerdApp? It's like having a personal IT department right in your pocket! I used to get so stressed out with tech issues, but these guys have my back.
They've helped me with everything from my Wi-Fi acting up to that time I couldn't get my printer to cooperate. And they're super patient, even when I ask what I'm sure are "dumb" questions.
Best part? They're there 24/7. So, when I was up late working on a project and my software decided to throw a tantrum at 2 AM, guess who was there to help? Yep, NerdApp.
It's so user-friendly and runs really smoothly, too. You can tell they put a lot of thought into it. Plus, they keep making updates, which tells me they're all about keeping us users happy.
If you've ever needed IT help and didn't know where to turn, seriously, give NerdApp a try. It's a solid 5 stars from me!
Time well Spent
I used the remote access help and got an answer within minutes, the gentleman that helped me was very kind and helped me fine the issue quickly! A 20 minute call fixed three days of fighting with my PC, props to these guys very helpful.
App Privacy
The developer, Supportwave LTD, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Browsing History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Supportwave LTD
- Size
- 42.9 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2023 Supportwave LTD
- Price
- Free