Superbalist | Fashion App 4+

Several Occasions Poor Delivery Service

Every now then I’ll consider this vendor as deliver has been shoddy in the past three months. No apologies, no excuses, no response. I’ve made another purchase today in hope that their delivery services can provide what’s promised in writing.

Developer Response ,

We are sorry to hear that you are unsatisfied with our delivery service. Please feel free to reach out to our client concierge team or find out more around your delivery query from our FAQs.

Good

Superbalist is great at returns and refunds and they collect the items quickly and efficiently. The quality of the clothing is good and they often have sales and items on offer. My only compliant is they don’t have enough variety and definitely not enough kids clothes/options or sizes. It’s the only place I buy my clothes now so I’d love some more options for me and my family

Developer Response ,

Thanks for your rating and review! We have given your feedback to the relevant department.

Pathetic

Firstly the app crashes every five seconds and then if that isn’t bad enough you clearly can’t keep up with the volume of your orders. You don’t keep track of your stock available, so you send me incorrect sizes thinking I won’t notice when pants fall down and the other half of my order is a no show. I then have to seek out assistance only to find out that the missing half of my order has been cancelled without any communication to me. Absolutely pathetic, I will never use your services again, you can’t even take accountability for YOUR errors.