STARLUX 12+

It’s not working

Delete and redownload many times, but still not working. The screen just stayed on the main page didn’t move at all.

Developer Response ,

Dear Sir, thank you for your feedback. We do appreciate and value your observation. STARLUX Airlines appreciates your support and business hoping to be able to continue serving you in near future.

The system is currently busy. Please try again later …

For the last week … this is the message that pops up on the app. “The system is currently busy. please try again later.” At the bottom of the message is a button that says <confirm>. When you push it, the same message pops up.

Thank goodness I have an email ticket from them but I prefer getting my boarding passes for my wallet instead of having to search emails.

Anyhow - I hear the airlines is nice - the app just is not functional as of this review.

App

This is the first I am reviewing apps. I know they are new and need a lot of fixes. The app does not respond by entering the booking. You have to press the button twice before taking it. I booked a ticket with Alaska Airlines and can not manage my booking. Keep saying I am entering the wrong or missing. I chatted with customer support and they said. They see my booking but I can not manage my booking. Because I do not book directly with Starlux. At any other airline, you can see the booking without where you are booking the ticket.