Staff Me Up 4+

First of all, I’m confused as to why they made an entirely new app. I didn’t receive and email about it. I went for weeks with the old app not working and had to go to my computer for every job that came through which wasted valuable time.

Took a while to find the Work Alerts. Too many taps to find. It should be front and center. If you’re going to hide something from the front page, it should be the unfiltered feed of every single job everywhere. Nobody needs to see every single job on their front page.

I want to see the email come through about a job, and then open the app to see the same job staring me in the face. Don’t make me hunt for it.

Hi Nathan! We apologize for any confusion caused by our new app launch and we are sorry that you didn't receive our notification emails. We're glad you're now in the loop. Your feedback on the visibility of Work Alerts is valuable, and we're looking into making them more prominent within the app. Meanwhile, to ensure you don't miss out on job opportunities, please enable push notifications for real-time updates that take you straight to the job listings. Thank you for your input and your patience as we improve the app for a better user experience. Nichelsea

I’ve had an account with SMU for almost two years now and I’ve only booked one gig, but it did end up paying for the subscription, so there’s that cost/benefit analysis. My issue is I just downloaded the app so that I can apply to gigs faster, but my pre-saved cover letters are getting cut off by the text box and there’s no way to scroll down. I would love to be able to read the entire cover letter over again before I submit for the job!!

Hello marie-g-10. Thank you for your continued support over the past two years, and we're glad to hear that you've seen a return on your subscription with SMU. We apologize for the inconvenience you've encountered with the pre-saved cover letters in our app. We understand how important it is to review your entire cover letter before submitting it for a job.

We've identified the bug causing this issue and have addressed it in our upcoming app release. This update should resolve the problem and improve your experience with applying to gigs on the go.

We appreciate your patience and are confident that this fix will enhance your ability to use Staff Me Up effectively. Warm regards, the Staff Me Up team.

Sure, the app looks great but it lost all the functionality from its old version. Don’t get me wrong, I’m happy the text has been formatted to fit newer iPhones; however it loses so much functionality. Theres no alert interface(like in previous versions), the app doesn’t dismiss jobs already applied(present in the old version)& there’s STILL no way to access direct messages. Just feel like a step backwards, has me questioning who exactly this app was designed for, because I’m still opting out for the mobile browser version everytime. Disappointing

Hi there! Thank you for reviewing our first iteration of the new app, we appreciate your honest feedback. Please download the latest version of the app, as it addresses the issues you flagged. The jobs you've applied to are tagged as "Submitted" both in the "Find Jobs" feed and also in the "Jobs I've Applied To" section of the My Work tab. Direct messages can be accessed by tapping on the "Messages" icon in the bottom navigation bar. Thanks! Bron