SportDiver 4+

I have had this housing for 2 years and it is ridiculously easy to use. Used my iPhone XR until recently and recorded some incredible photos and video. Puts the GoPro to shame for ease of use.

2 days ago I upgraded to v2.2 and now it consistently crashes. More to the point, the pressurization window no longer comes up when I connect to Bluetooth so I can’t properly waterproof the housing when I insert my phone. It went from a dream to a nightmare in a matter of minutes. I should note that I recently upgraded from by X to a 13 but it was working fine until I updated the app. Please fix any bugs so I can get my housing back before my next dive trip!

***UPDATE 9/8/2022*** Hi Bassman, Please update your app to version V2.3, which is now available in the App Store. That will fix the issue. If you find any bugs, please email quality@sealife-cameras.com. Thank you.

Hi Bassman, Thank you for your review. We have found a lock-up bug that seems to be isolated to the iPhone 13 series and using the RAW+JPEG app setting. App programmers are working on fixing this issue right away. By the way, if you are interested in becoming a beta tester, please email Quality@sealife-cameras.com. Thank you.

I’ve been using the SeaLife camera housing for 5 months with my iPhone 7+. Now suddenly the camera function in the app has turned itself off. The phone still takes photos fine but the SeaLife photo function is simply not responding. This happens even when I use the app by itself without the phone being inside the housing. The camera icon remains grey and unresponsive. I can’t find any reference to this problem in the helpline and no human being to contact. I’m very disappointed! Best regards Penny Johnson, Barbados. Update - the iPhone 7+ needs to update to iOS 16. However iOS 16 is only available for iPhone 8 and upwards so I suggest the Developers either change their software to accommodate iOS 15 or change their advertising for this item. Once this is done, I’ll change my Star rating to 5, as my experience with the equipment prior to iOS 16 was fantastic. I thank them for taking the time to respond to my issue. Penny Johnson, Barbados.
2nd update: the Developer has indicated that they will change their advertising, so I have gone ahead and changed my rating accordingly.
Penny Johnson

Hi Penny,
Sounds like your iPhone 7+ is running iOS 15. You need to update your iPhone 7+ to iOS 16. If you need further assistance please reach out to us at service@sealife-cameras.com.
SeaLife

Edit:
I stand corrected by the developer. Thanks for the response I can’t wait to try out the settings changes on my next adventure.

Original:
I really love the phone case that this comes with, but the app itself is lacking outside of places like the Caribbean. The zoom function only seems to use digital zooming, which is effectively the same as cropping your images once you get out of the water. Modern phones have multiple built in lenses that give far superior optical zoom, and this app doesn’t take advantage of that. Related to the zooming is the autofocus. If there is any silt or particulate in the water and you’re trying to take a picture of something farther away, it will focus on the nearby silt. The use optical zoom should allow for better zoom on large distant objects.

Hi! What you are saying is not correct. The SportDiver iOS app gives you access to all iPhone lenses. Using the Triple Lens setting allows you to zoom through the actual lens, not just digital zoom. BTW, digital zooming with the iPhone is excellent. Regarding Auto Focus, we leverage Apple's auto focus engine. The SportDiver troubleshooting on the SeaLife website has helpful tips on using auto focus (or manual focus) in low vis water. Here is the link - https://www.sealife-cameras.com/sportdiver-troubleshooting-technical-updates/
I hope this information helps. Please email us at info@sealife-cameras.com if you need any help.