Sport Clips Haircuts Check In 4+

I like that the app will show you wait times at all local locations, but it still needs some tweaks. 1) I’ve been bringing my son here since he was about 10, but each time I come, even though I’ve changed the info in the app from mine to his, it keeps displaying my name as being on deck. 2) I wish the stylists names were listed in the app. We normally chose 1st available, but sometimes you can’t tell until a few days later if it was a good cut or a bad one. If we could look and see who cut his hair last, that would be helpful. 3) I don’t understand why the clip notes are not kept in the app or shared with different locations. We have moved, but keep having to travel back to our original location to get the same cut.

But I like how easy it is to check in. So for the most part- well done Sports Clips!

After the app update, I needed to re-enter my credentials for the 1st time since I registered. That took multiple guesses, but got in just as I was about to reset the password.
I needed to create appointments for my 3 kids. I could not get past 1 or 2 kids when the screen would just refresh. I’m not a slow typer. It’s just their name and stylist selection. Takes seconds but I could not get through it without it resetting the screen and losing what I input. I finally resorted to inputting 1 at a time for 3 separate appts for 1 stylist. After the 1st one I just got the spinning circle before I quit after a minute of watching it and keeping my phone from going to sleep. Re-opened and went through the other 2 appointments one at a time.
There is no Haircut Tracker or Wait List. I had no way of knowing if the 1st kid’s appt ever went through. I called the store and they said it hadn’t but when I went to re-create it I got an error that he was already signed in. I called back and they finally found him, but at this point I had no way of knowing where he stood in line or what our estimated time of arrival should be. They said he was 2nd so we booked it over immediately.
This whole process took way too long and is no longer convenient at this point. I will try back in a couple of weeks when it’s time to return. I’m hopeful for some updates.

This is only my third or fourth tyme coming here in a row but it’s a guarantee not to be my last. I just got done working a 60+ hour work week; I’m tyred; beat; drained; all the above aggravated and just want to go home and question lyfe in general. However I need a haircut. Well I come to Sport Clips; the Cartersville location just to find out my stylist Kay; who is INSANELY great; personable and professional...is on vacation. How dare she rite?!?! Lol. So to the parking lot I go feeling defeated and broken just to turn around and go back in WITH my girlfriend who rather strongly convinced me due to the fact of her being tyred of my constant bitterness over my unruly homeless man-esq mop. So I flipped a coin and picked Autumn to tame the slowly turning gray mane that lies upon my giant melon of a gourde I call a head. Look; I don’t know the hiring process for this house of hair but I think they must have to be dipped in gold!!! She did an amazing job! I’m a child of the 80s so I am absolutely particular about my hair. I grew up on Guns N’ Roses; don’t judge me. Due to Autumns’ professionalism and just all around awesomeness; I’m no longer apprehensive when Kay abandons me. Everyone that works here deserves a raise and cake. Cmon; who doesn’t like cake?