South Carolina WIC 4+

This app is a lot better than having to use the paper brochures to make sure you’re buying the correct items. Also nice not to have to deal with paper checks at checkout anymore and using a card for all our benefits. Cool that you can look up local stores, scan products to see if they qualify, and even has your appointments in there. Much easier to use my phone! I always forgot to bring the brochures with me to the store but I almost always have my phone!

It’s great that programs like WIC are available for mothers. That said, it would be nice if there was a working app to use the program. The app worked great the first time I registered and set it up. I was able to see my benefits and more importantly I was able to scan foods in the store to make sure that they were included in the program. Because there are so many foods and options and not everything is included it can be difficult to find the correct foods that are in the program. Therefore the app is great for this, the first and only time it worked.

After that first time I tried to re-login and it wouldn’t allow me to login. I tried to do password resets which did work, well presumably, but then after resetting the password it said that the account didn’t exist. So how can you reset a password for an account that doesn’t exist? That doesn’t make any sense. See the app does not work well.

This really shouldn’t be an optional tool for mothers, this app should work and it should be a tool that mothers can use because there are so many food choices and is difficult to find things that are included in the program.

Overall, the app is a great resource to utilize when you are in the store checking your benefits, but more importantly, being able to scan and verify that the items are indeed included in the program as store labeling can be incorrect or not available. Not too long ago app update, resolved the camera issues that were occurring for quite some time, so thank you! Overall, the app does the job. the benefits screen gets in the way of current benefits a little bit and could provide a better UX. Overall the app could be a little bit snappier and optimized from a performance standpoint.