Sound Bar Controller 4+

While the Yamaha ATS-2090 Sound Bar has superb sound, it seems like almost every day the volume gets stuck at a constant decibel level (i.e. I can’t turn the volume up or down). I basically I have to re-set the system by unplugging it and re-connecting, before I can adjust the volume. Not sure if it is an equipment malfunction or a software glitch. Either way, I haven’t been able to figure out how to stop the problem from recurring.

V/r,
G-Man

I loved, absolutely loved, couldn’t get enough of my sound bar and sub woofer addition. Where has this been all my life? The sound was enormous and there wasn’t a minute when I was home that this masterful device wasn’t playing. So dynamic, from podcasts to video games and video and studio editing. My books on tape, as well as sleep sounds of rolling ocean waves and distant thunderstorms only demonstrated the versatility of this intuitive beast. All from my phone, I lived in bless as I took phone calls, ordered sushi and had Alexa wake me with the latest in the Nikkei.

Now my sound bar and subwoofer fail to pair. Hugely frustrating, especially because I changed nothing of the set-up. As per the manual I started and restarted the sound bar and went through the steps of rebooting and troubleshooting. Still no connection. I called support who took me through the same exact process, and then I was placed with third party who suggested I bring in or mail to a service center, also third party. I can still use the sound bar, but there is no more sound from the sub woofer and I am left a bit disappointed. It was great while it lasted though.

Immediately opening the app two things happen that are very problematic. First the sound bar volume jumps up several levels and then I get neighbors complaining. Second it automatically changes the volume of my device that the app is installed on. I don’t want my device volume changing.
My battery has died in the remote and I have no way to change it, without going to a local battery dealer because I don’t have the strength to open it and buy a replacement cheaper. So I just installed the app and I hate it. My landlord has warned me about the sound level and I cannot afford to lose my apartment. I cannot hear my TV through the speakers which are on the back of the unit and the level that I have to use also is too loud for the neighbors.
I can’t win. I thought a sound bar would be a better choice and it was, until the battery died.
This app is garbage currently. The older version worked a little better, but since the last major release it is now unusable.