SOMA Intimates Womens Lingerie 4+

I have a lot of allergies, sensitive skin and fibromyalgia. Any synthetic fabrics make my skin sweat and actually cause me pain. I might even get a rash from them. When I discovered Soma 10 years ago, it really made my life so much easier! Soft, comfortable and breathable fabrics in cute flattering clothes! Their rayon is made from bamboo which is soft and breathable. Other synthetic rayons are made from toxic chemicals and make me sweat and cause shoulder pain - I know crazy right? I’m allergic to synthetic clothes! And hey - just because you can’t feel the pain like I do doesn’t mean those fabrics aren’t bad for you too! ;) I love Soma! Customer for life!

We're happy that our styles make you happy, Rebeeker! Thank you for expressing your wonderful comments and choosing Soma!

I love Soma and their products, but the app is sooo frustrating. I’m relatively tech savvy, and use other shopping apps constantly, but this one consistently won’t load my account information. For months, it’s given me a “failed to load data, check your internet connection” notice, but my connection is fine and all other apps are working seamlessly. I have it set to automatically update the app, so an out of date app shouldn’t be the issue. Every single time, I end up switching to the website to actually place an order. The search functions are also strangely unspecific. Why is it I can go into, for example, “Cool Nights”, but then only search by size and inseam? What??? Why not category, like bottoms, camis, tops, etc.? It’s like whoever designed this app didn’t bother to think about how people actually shop for clothes. It’s annoying when I want to shop quickly for lounge pants, and have to sort through everything, or put it in the search bar and hope it sorts thoroughly. Soma, you have a great product, but your tech needs work!

We certainly understand how frustrating not accessing the app can be. If you've not yet tried, we hope uninstalling and reinstall may help with the error. The feedback you've shared regarding the search feature is also deeply appreciated. Thank you so much for being a fan of our brand, and for bringing awareness to your experience.

I love Soma products but I have been so disappointed with their customer service. Recently I placed an order with which I had terrible luck with. It wasn’t allowing me to log into my account or place an order. When I finally did get the order placed after attempting multiple times on my app and my computer, I was charged twice. When I talked to a representative at Soma about it, she essentially told me to take it up with my bank even though they were the ones who had charged me. I finally got that sorted out but my order still has not arrived when it said it would be here yesterday. The order also appears to have shipped in two separate parts. After all of this, I can’t even log in to my account to track my order or anything. I have tried logging in both on the internet and on my app with no luck. All of this to say I am very frustrated and disappointed.

We are truly sorry these recent circumstances did not exemplify the most incredible personal service and shopping experience we strive for. Please feel free to connect with us through Customer Service with more information about your order. Thank you for being a fan of our products, and we hope for the opportunity to make this situation right.