SNCB/NMBS: Timetable & tickets 4+
Easy travel in Belgium
NMBS / SNCB
-
- Free
iPhone Screenshots
Description
Like more than a million passengers every month, use the SNCB app to make travelling in Belgium easier! It offers simplified navigation and new features for planning your journeys by train and with other public transports (STIB/MIVB, TEC and De Lijn).
The app lets you calculate the best route to more than 500 rail stations, follow the trains in real time, find and purchase the cheapest ticket and much more.
JOURNEY PLANNING
• Calculate the best route from door to door and make your journeys faster thanks to geolocation.
• Save your recurring journeys as favourites and create shortcuts to your favourite places (home, work, nearby stations, etc.) for even more convenience.
• Check train, bus, tram and metro timetables (now also in real time) and never miss a connection.
• View the occupancy rate and composition of every train to ensure a more comfortable journey and smoother boarding.
TICKET PURCHASE
• Buy your train tickets, Multi, Flex Season Tickets, Brupass and De Lijn tickets in the app.
• Pay safely with Bancontact (if you have installed your banking app or Payconiq), Visa, MasterCard, American Express or Paypal.
• Retrieve your tickets and purchase history at any time.
TRAFFIC INFORMATION AND NOTIFICATIONS
• Follow train traffic in real time.
• Get notifications in case of disruptions or changes to your train (track change, delayed departure, ...).
Questions? Ask us 24/7.
Download the SNCB app now to make rail travel even easier.
What’s New
Version 6.7.0
What’s new in your SNCB app
Check the latest version of your favourite app and get on board for an even smoother and more intuitive experience! Here's what you can expect:
Improvements that make your daily life easier
• The overview of trains now remains visible even after refreshing without internet connection.
• Improved process for creating your My SNCB account.
• The “For you” tag in the tab “Others” has been removed: the products displayed are already personalized for you.
Bye-bye bugs!
• Controlling the QR code on the train is now possible in dark mode again.
• Your Favourites are back, without a hitch!
• Joureys added to your calendar are now displayed at the correct time.
• The purchase process remains smooth even in the background, when you switch to another app.
• The Digital Brupass tickets that you’ve purchased are now displayed as expected in the ‘Active’ tab.
• No more unnecessary messages like ‘No internet connection’ when they're not needed.
Top performance
• Improved stability and tweaks to keep everything running like clockwork.
Update now to enjoy an ever more convenient app!
Ratings and Reviews
Much better now
I’ve read some of the one-star reviews of this app and sympathize with the frustrations of these users. They make some very valid and helpful observations. However, I think the developers really took the feedback to heart and worked hard to fix these gaps. I give it ⭐️⭐️⭐️⭐️⭐️ and had a very smooth experience with good UX. I entered my AMEX card information once, then it was a single click to purchase tickets for any subsequent trips. The “favorites” function is helpful as I can tentatively choose options for going to the airport, then purchase once I commit to a specific schedule.
One feature that would be additionally helpful would be to build an option to download the e-ticket to Apple Wallet.
Developer Response ,
Hello ImmunologicalSynapse, thank you for your 5 stars and feedback. We are happy you enjoy using our app, we continuously work on improving it. Thanks for your suggestion regarding the Apple Wallet, it's coming. ^Y
Not intuitive
Adding a credit card was quite frustrating as it kept going around in circles. I need to update the hierarchy and algorithm of adding a credit card. I did discuss this with the personnel.
Lacks important details.
The app lacks important details. Say you want to go from Brussels to Bruges. The app tells you to get on a train at quay 6 at a certain time. The train will be labeled something else, like Ostende but the app won’t tell you that, nor will the app list all the stops the train makes so you can understand if you are on the right train or not. By comparison, a popular metro map app for Paris tells you get on a train at. A certain station and time IN THE DIRECTION of “xyz” and most often lists the number of stops before your destination. We used this app for 2 days I Belgium and ended up in the wrong train about 50% of the time.
In addition, you can not access the raw time tables, nor can you see which trains left a station at any time from a given station. You can’t even look up the train you may be on if it has left the station.
Best get as many time tables as you can and figure it out manually yourself.
Developer Response ,
Hello Djh0000002, sorry you didn't really enjoy travelling with our app and thank you for such detailed constructive feedback. You've actually pointed out some important improvements that are planned in future versions. Regarding direction, it is actually indicated as such on Journey iInfo screen (screen you see when you select an itinerary) : *number of train* TO *direction* (eg : IC 1536 to Ostende). Intermediate stops are also available but they are hidden by default behind label "journey info", which is not clear enough. We will make changes. Thanks again for feedback ! ^Y
App Privacy
The developer, NMBS / SNCB, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Diagnostics
- Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Identifiers
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- NMBS / SNCB
- Size
- 106.6 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Dutch, French, German
- Age Rating
- 4+
- Copyright
- © 2021 SNCB/NMBS
- Price
- Free