SMG Subscription 4+

Love the access subscription but dislike how you can not purchase tickets days in advance. Otherwise, love it.

I’ve been going to Studio Movie grill for about 3 years now and I’m absolutely in love with this theater. I honestly call it my home because I go see a movie about once a week. For sometime I’ve been thinking that it would be great if they had an app that could connect our SMG account and I was very excited when I looked here on the App Store and they had one. I immediately downloaded the app and was very disappointed. It’s clear that the application has potential but it’s very difficult to use it when you can’t even sign into it. I got blocked from my account because it says the password is wrong so I changed it to see if that would help and it didn’t. Maybe one day this can be fixed but right now this app is very disappointing.

The subscription plans are a great value, the app needs some improvement, mainly on the screen where you choose your seat. Many of the theaters are mirror image of what they really look like. When seat 1 looks like it would be on the left while looking at the screen, it’s actually on the right. Also you don’t see any row letters until you choose a seat, which can make it hard to coordinate with other subscribers since each account can only get seats for themselves. I’m not complaining about not being able to choose other subscribers seats, just the lack of labeling on the seat selection screen.