Skull-iQ 4+

Decent app, lacks full customization…

I hope a person on the skull candy team finds this- I bought the Crushers ANC 2 not long ago, and this app is required to tweak things, I’ve set things up to my liking, but it feels like features are missing. For example the buttons make an obnoxious noise that I’m unable to turn off. and with the new scroll wheel thing, I absolutely hate that I’m unable to turn off or change the single press input. I can’t tell you how often I’ve gone to increase or decrease the bass just to accidentally press the button and change what I wanted. It’s annoying. I really hope someone on the scull candy team sees this, because I guarantee giving people full customization would be amazing. If you’re gonna market full customization, please give it.

Works fine could use some things

I have had this app and the skull candy crusher anc 2 for a while now and my experience with them has been great. The app could be a little more responsive and quicker between interactions but I understand that this is a different kind of issue and may not be possible. One major thing the app needs is widget options and some Lock Screen icons for apple users. For example being able to se what my Crusher level is at or even my ANC intensity, and being able to tap it and instantly open the app to change it quicker. The last thing that I think others including myself would enjoy with the app would be speaker integrations, like with the skullcandy barrel or stomp. I would like to be able to see the exact battery level or be able to turn on the bass boost on the barrel from the app.

So far my experience has been delightful but these small details make the greatest impact. I know that this probably won’t be read by anyone but I just want to say that the entire skullcandy lineup of speakers and headphones has been amazing to use on my day to day commute. I would like to include my customer service has been phenomenal. When I had problems with my crusher evo’s I sent them back with the warranty and they weren’t able to replace them but instead they made it up to me by giving me more than what I paid for and I was extremely pleased and amazed with the service I received and how fast and professional the dealt with this.

Thank you

Developer Response ,

Thanks so much for your support and feedback! Due to tech limitations we can't support speakers in the app currently, but we're always working to improve and I'll pass this and the widget suggestion along to our dev team. Cheers!

It could be worst, I just don’t know how

I’m using a product that tells me - on the box and in the instructions - to download this app. When I go online to get support for the product I am told to download this app.

Download this app, waste an hour turning stuff off, back on, removing and then downloading and then removing and then downloading, turning settings off and on and off and on and OMG who wrote this piece of junk?

If the app doesn’t connect to the earbuds I am currently listening to music playing from my phone less than 2 feet away (so CLEARLY the earbuds connect, my brand new iphone works, my bluetooth is on, my earbuds are charged) and yet I just get a loading screen and every 10 mins or so I get “Try Again” and “did you try turning it off, turning it back on.

Yeah. Wow. I did thanks. I can’t fix the issue with the earbuds (which is that the stock settings are TERRIBLE and I need to adjust them) without a firmware update that I can only get if I download this app and sync my earbuds? Interesting. Too bad the software is such garbage there is no menu, no way to get off this loading screen, literally no manual way to go through and pick the device I am already connected to. And no, I didn’t play music while trying to use the app. To the point - phone works, bluetooth works, app is trash, support from Skull is trash. 1 is too many stars.

Developer Response ,

Thanks for supporting Skullcandy! Do you mind sending more details to appdev@skullcandy.com? We'd like to help troubleshoot. Please include your product, iPhone model, and iOS version and we can assist.