Service NSW 4+

Digital licences and more

Service NSW

    • 4.5 • 356 Ratings
    • Free

iPhone Screenshots

Description

The official Service NSW app, making it easier to access government services.

Some 5 star reviews:
• “I highly recommend it as it is very convenient to have all this information at one’s fingertips” - AM
• “Absolutely amazing! Easy to install, shows demerit points and fines, and displays your licence securely” – DB

Access the following digital licences and credentials, with more to come:
• Driver Licence
• RSA/RCG Competency Card
• Working with Children Check
• Recreational Fishing Licence
• Boat Driver Licence
• Seniors card
• Trade Licences

Apply for and use vouchers:
• Active and Creative Kids

QR Code Check-in
• Quick, contactless check in
• Point your device camera at a Service NSW QR Code to get started
• Save your details for a faster check in next time

Useful tools and services:
• Verify a Digital Driver Licence via our licence checker
• Check or renew a registration
• Sign into licensed venues
• COVID-19 and Flu information
• Set up for multi-factor authentication

Fines and demerits:
• View and pay your traffic fines
• View your demerits

Tell us what you think:
• Help us help you! We’re always working on a better, stronger, faster app
• Share what you’d like to see in the app: we use your feedback to continuously improve the app experience

What’s New

Version 9.6.0

In this version -
- you get a view of the options available for Multi-factor authentication under Security settings - set them up soon as soon as possible to protect your account and data
- you can update your notification preferences and view certain emails in your preferred language

We use your feedback to make regular improvements so keep them coming. Thanks for using the Service NSW mobile app!

Ratings and Reviews

4.5 out of 5
356 Ratings

356 Ratings

JimmyKell ,

So good!

I live overseas and noticed this when I returned home. This is so good! We’re hard on our pollies but we should give credit where it’s due.

Developer Response ,

Hi JimmyKell, thank you very much for taking the time to leave us this feedback. We are delighted to hear that you enjoy using the app. Please keep us encouraged and keep the feedback coming.

PAP21552 ,

Service NSW

Great work guys. Very easy to use

AlejNN ,

Trying to add service and stuck in a doom loop

The app might be convenient however I am stuck trying to add my license with a reply saying that:

Your application has restarted
We found a technical issue and had to restart
Please re-enter your details and try again.

I have been trying all day and also on the website and I get the same response.

I have 2FA and have triple checked my details are correct. The form knows if I have entered incorrectly but doesn’t allow correct information to proceed.

Developer Response ,

Hi AlejNN, we're sorry to hear you've had such a poor experience when attempting to link your driver licence to your account. There may be a mismatch with your details in the backend system, which our team is unable to resolve. Please try calling 13 77 88 to resolve this, as our Customer Concierge Operators have the necessary permissions to look into this. If they are unable to resolve the issue or your details in the backend system are correct, please then contact us at mobileapp@service.nsw.gov.au so we can look further into this for you. Thank you.

App Privacy

The developer, Service NSW, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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