SchoolsFirst FCU Mobile 4+

Been a member since 2017

Hello to everybody who’s reading this, The first of I just wanted to say that my wife actually got me to join schools first. And since I live in a mountain town of Southern California in San Bernardino mountains are nearest branch office is a good 45 minutes or so. Which means we will have to drive down now now there is multiple mountain communities that have other banks or credit unions, however there is no SchoolsFirst up here in the mountains there is an area credit union which is in Crestline however because the city I live in which is running Springs there is no schools first credit union which I wish there was one close by however this app makes it very convenient when I want to check my account or other things so to the developer thank you for making this app SchoolsFirst FCU Mobile for all the hard work you guys you do. To anybody who is nervous about or this is your first time joining schools first there a good credit union and they care about their customers I’m like thanks. I should know because I had another credit union called area credit union which is a decent credit union however I was able to get a car loan from my schools first credit union and they were definitely definitely 100% customer satisfaction. If you’re going to buy or get in our loan I would suggest using auto land they are the best.

Developer Response ,

Thank you very much for the kind words. We're glad the app makes it easy for you and satisfies your banking needs. We appreciate your feedback and thank you for your Membership!

I HATE THIS APP! I WANT THE OLD ONE BACK!

There were a couple of things that I didn't like about the old app but this new one is no Bueno. The print is too large and in your face. I like seeing my finances all at once. It will also only let me make one transfer at a time and then I have to log out and log back in. Maybe do a survey first before launching this wonderful new change? It's not. The web version is the same but at least I can make more than one transfer. I also don't like the way the new version has this in your face "offers" advertisement, even when you have to click it away each time and it still says offers. I don't like how it doesn't give me the option to go to the web version like the old app had when logging in. Now I'm extra confused knowing what money I have with the set up having to scroll around. I hate that the credit will post two days later but not tell you. It won't let you choose the amount to pay off the credit card more than one time or if its more than the recommended. So the more transactions you make and pay you begin to lose track. Too bad it doesn't display it more clearly. ZELLE is missing and they're saying is a profile issue. Uhhhh Ohhh kayyyy! Thanks for nothing.

Not user friendly

Very difficult to use app. Awkward, especially if you use a tablet to pay your bills or do banking. I use my iPad. Too many steps to go through with no explanation. Have to turn the tablet horizontal then vertical and back to horizontal in the middle of transactions. Not clear how to delete a payee. I had to call the bank and they could not figure it out and they had to connect me with their tech services, who also took several times to figure it out. laborious when paying several bills since they no longer have the last 4 numbers of the account on the right side. You have to read all the numbers of the account and they do not show a column of payees. You have to go through each one. They lump all the transactions in one place, not separating the one time payments from the routine monthly pending payments. Have to look up the transaction to find out if it is a one time or routine monthly pending payment. The worst banking app I have ever used. My husband and 2 daughters dislike it also. The old app was easy to use and user friendly. Whoever came up with this one needs to go back to tech school.