ScentArea 4+

If I could give this app, no stars, I would…. I’m so unhappy with not only the application, but the service it’s such an expensive machine and you’re not able to control it. I reached out to customer service and they stated that they are trying to develop a new app so in the meantime, we’re using the settings that they set up from the manufacturer. However, it is way too strong. It’s on all day pretty much and the oil finishes up so quickly because of that. I feel like they are purposely not developing an app so that they can keep it at the highest setting for the longest time and therefore you have to keep ordering oils sooner than later.

I have been trying to get this app to connect to my device off and on for two weeks. It makes me reconfigure the network everytime I want to use it to control my device. Sometimes I get lucky and it actually works… 100 percent of the time it wont just link the app to the device like my other device apps do.. alexa, airpods, fridge, photo center etc. 10% of the time after trying for 20 minutes it will actually work. Please fix this

I just received my Hotel Collection scent diffuser and downloaded this app in order to control the device. The screen on the diffuser is so difficult to read you need this app. Once the app downloaded it found my diffuser and had no difficulty with the wifi. My only complain it that you need to figure out how to work around the app yourself… there are no clear how to’s on the internet. I am on day 2 and with minor adjustments to the settings… it seems to be working fine.