RT Mobile 4 4+
Dustin Collins
Designed for iPhone
-
- Free
iPhone Screenshots
Description
RT Mobile is a Request Tracker client for quickly managing your tickets on the go.
Easily find tickets with custom searches. Exclude unwanted queues or people.
Create custom queries to quickly access all your tickets.
Organize queries and searches with groups. Create groups for other teammates or locations.
Snap a photo with your devices camera and add it to a comment or reply.
Using multiple servers?
RT Mobile supports multiple servers simultaneously and integrates them all in a way that allows you to to organize everything the way you want.
Tickets are cached so you can view them while offline.
---NOTES---
Requires a Request Tracker 3.8.x or newer server.
Supports authentication through the RT server only. Web external authentication is not supported.
SelfService Portal is not supported. You must be a privileged user to login.
What’s New
Version 4.1.6
Updated to support the latest devices and backend technology.
No feature changes were made in this update.
Ratings and Reviews
Beware: not fully functional on iOS8
This app does not work correctly with iOS 8. Support doesn't exist... Apple should remove this app.
8/23/17
This app has been updated several times since my original review. Issues I've faced have been fixed. I hope this trend continues!
Great tool!!!
This App is a must if your organization uses RT. The ability to create my own queries is fantastic. Thanks for a great App!
SSO integration?
We’ve got our RTIR instance behind SSO, so cant use the mobile app. Any plans to support?
App Privacy
The developer, Dustin Collins, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Dustin Collins
- Size
- 4.1 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 8.0 or later.
- iPod touch
- Requires iOS 8.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2019 Dustin Collins
- Price
- Free