Roommates by Roomi 4+

This app was great a year ago when I was using it to find a place to live. Now I’m trying to find a roommate and nothing looks or works half as well as it did before. If I click on someone’s listing or profile and go back to the search page, it takes me to the top and I have to scroll all the way back down. I’m seeing random listings for anywhere in the country when I live in NYC. Filters dont work, if I search a certain neighborhood I still get listings from all the other boroughs too. The living preferences questionnaire is gone, so I can’t have an easy place to show smoking, pet, cleanliness preferences. Now there’s just the lifestyle portion of the profile, but it’s not nearly as thorough as before. Example: you used to be able to put yes, no, or 420 only for smoking preferences and now “420 friendly” is the only option. All the positive reviews are from 2-3 years ago, so app developers should really think about going back to the way things were then.

Thank you for your feedback on Roomiapp. We are sorry to hear that your experience using our app to find a roommate has not been satisfactory. We are constantly working to improve the app and appreciate your input on areas that need to be addressed. We apologize for the inconvenience caused by the issues with search filters and views. We also appreciate the feedback on the living preferences questionnaire and will definitely consider bringing back some of the missing features. We value your opinion and will strive to make improvements that provide an excellent user experience. Thank you for your patience and for using Roomi.

There’s so much wrong with this app from the get. I desperately wanted it to not be as bad as the reviews make it out to be, but literally from the get it was problematic. I opened the app and tried to enter the city my listing was in, it would come up, I’d tap it, and NOTHING would happen. You can’t get anywhere in the app unless you tell it where your listing is. Ok, so I guess choose something close in the list of offered cities, right? Do that, go through sign up and enter my information and pictures, have to describe myself in EXACTLY and ONLY 50 characters (if you use less, you can’t continue with the app, thankfully I finally found the correct combo of words to equal exactly 50), and then I’m allowed to see the folks in the ‘near to my listing’ city. So I go to enter the exact address of my listing, nearly 10min into working with this insanely buggy app, only to JUST NOW find out the reason I was tapping on my city but nothing was happening: ROOMI DOESN'T SERVE MY CITY. Why in the hell do (potential) users have to go through an entire sign up process to find out Roomi isn’t available to them??? It’s because this app is just terrible. My husband works in software and app development and his company, which is certainly much smaller than Roomi, would never release a product with so many bugs. Do you guys not have QA testers, or AT LEAST beta testers, Roomi? If not, you desperately need some. This app is seriously terrible.

Hi, Roomi user! We´re sorry for the inconvenience caused. The issues you reported were corrected at the time of your review. Would you be able to change your rating/review to make it true to Roomi´s current functionality? If so, we will be extremely grateful as we value honest reviews and we are always improving our app for the benefit of our users. :)

Update: How did my experience get worse?? So, beyond being a terribly glitchy experience, no one is on this app. I paid for the last two weeks for both premium subscriptions to boost my listing. This app got 4 whole eyes on my listing by its own count. I check my profile and now my listing isn’t even showing up on there. I give up. Im pulling the plug. I’ve been actively reaching out to new roommate listings on the app, but no one is really on the app as far as I can tell. It’s a ghost town. You’re better off posting on Craigslist.

I’m in a desperate way to find a roommate and Roomi is the kind of app that will make even the simplest step grueling. Literally had to switch to a browser to upload images of the apartment and within an hour of creating my account, banned me. I have no idea why and have received zero contact from Roomi to even tell me I was banned, much less why. I had to find out by logging out and trying to log back in. My best guess is I linked my LinkedIn and it still has my legal name instead of my chosen name, but that’s the closest I can guess as to their reasoning. My icon in the app had a little note that said “unverified” but I could not find a way to “verify” myself in their sprawling menus. Went under profile account options and the only thing available was “deactivate account.” At this point I’m guessing it’s the most popular link. 🙄

Hello Raurik! Thank you for your review. We would love to review your account to get you up and running in our app, please shoot us an email at hello@roomiapp.com so we can help. /Karen