RingCentral Events 4+

The app is mostly fine, with one glaring issue: the inability to play audio through external audio devices (Bluetooth headphones etc). There is no option for that in the context menu on the video feed. Fix that and you’re golden.

I went to a conference where Hopin was specially contracted to handle the streaming and messaging for the group. Despite being hired and paid very well, they delivered THIS product, which failed the group in almost every way that it was specifically contacted to fulfill. As a tech person, I was responsible for running some of the streaming, and there wasn’t even a way to designate a meeting host and prevent others from jumping in with unmuted mics and shared screens. It defaulted audio and video input, even when told to use one input it would activate a different one, and I couldn’t change it without closing the window and re-opening it to the sign in page. Sometimes it would do this 2-3 times in a row. Pop-up windows also would get stuck on my screen, and I couldn’t remove them (or even drag them across the screen) without closing the browser, which was a major problem when hosting a hybrid session. There was also some major lack of security around sign in, and we couldn’t use the messaging system the way that we were supposed to.
I waited a while to post this review in case I was just emotional about it at the time, but many months later I can still objectively say it was a bad experience all around and I recommend contracting elsewhere for anyone who wants a seminar or conference platform.

This app does not work well with iOS. I am typically going to remote conferences while I’m doing my work on my work computer so I use an iPad to port the video out to a large screen and then interact in the chat with the iPad.

Using chat during the presentation is very difficult with this app, which is really optimised for phone use so that the layout is bad on a larger iPad screen, and there is no way that I have found to view just the slides as the presenter’s talking so I’m seeing a slightly larger version of an iPhone screen that has a lot of space used that I’m not interested in more than the slides. I wouldn’t choose to use this app for presentations, but I have to win the conference I’m attending has chosen it.