ResortCleaning 4+

When we originally started using this app, it was amazing. In the last six months with the “upgrades“ that they have made to the app it has been a nightmare for my company. There continue to be associated with it. The support people are working these issues but it’s been a pain.

I love using this app. My cleaners enjoy how it integrates into their mapping apps for directions and the app itself is easy to use and navigate for them. I personally love the way I can invoice and do payroll so easily from the website and the report an issue function keeps my owners and property managers in the loop without all the extra messaging back and forth. There have been some glitches here and there but the the back office has been incredibly helpful in solving any and all of my problems thus far. I have been using the app since May of this year and I would not have been able to grow my business this much with the processes I was using prior. It has truly streamlined my processes and taken so much off my plate which has allowed me to work with more clients and take on more properties and cleaners! I have an amazing contact (Sharon) who has helped me through any question on if anything I am trying to complete is supported and she is always so incredibly helpful leading me in the right direction or showing me workarounds! 10 out of 10 recommend resort cleaning if you are a cleaning manager!

We increased our YOY revenue and productivity by over 30% by onboarding with RC. We have used Breezeway and Properly. Neither come close to the offerings and value. Most importantly, we have a relationship with the US-based reps here and many of our suggestions have been implemented bc they LISTEN. Key points:
- fully integrated bookings, cleaning (and other services like supply drops etc) appts
- real time status of appts
- QBO, payment processing and every PMS you could want integrated
- checklists, required photos in every appt
- accountability for our company, staff, clients (completed jobs and info are right in the app)
- cuts down on over-communication
- grading system for inspectors
- mobile app and desktop view are WAY more advanced than other programs

If you read the Feb/Mar 2023 reviews, those are based on people’s lack of patience while RC upgraded their platform. RC updates almost weekly so if you’re not taking the time to read Danny’s updates then…you’re not growing with the technology.

RC is best suited for biz owners who are serious about growth through technology. They’re not just handing you a nicely wrapped package to plug and play. RC is more of a toolbox to build out a more efficient, professional, well-oiled machine that takes time and work (depending on size if your biz). Anything worth having is worth working for.