Rescue + Mobile 4+
GoTo Group, Inc.
-
- Free
Screenshots
Description
*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST*
The Rescue + Mobile application allows support technicians to troubleshoot a problem you are having on your device. To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session.
Technicians have the ability to chat, view system diagnostic information, push various profiles and settings including email, APN, and WiFi.
How to use:
1) Install the application
2) Launch the application from your home screen
3) Enter the six digit pin code given to you by your support technician
4) Allow your trusted support technician to connect to your device
What’s New
Version 7.38
Support 9-digit pin sessions
Ratings and Reviews
HACKED MY ENTIRE NETWORK AND ALL DEVICES
I NEVERRRRRRRRRR downloaded this app onto my phone nor my old Mac laptop (which is now bricked and rendered useless as of last year because of tremendous privacy issues, tried to wipe and reset and couldn’t; lost ALL of my sons first 4 years of his life because of the Mac issues) and now I’m randomly looking through my App Store previous purchase history of apps and saw this app that says don’t download unless directed by support agent (WHICH I NEVER DID NOR WAS INSTRUCTED TO DO!?) and I deleted the Mac off my appleID last year and it STILL somehow has ruined my current iPhone device completely by somehow still being able to access my AppleID and iPhone!?!? LIKE HOW!? I contacted apple support abt the issue a few months ago (issues on my phone, suspecting the issues could’ve been connected to my old MacBook, they confirmed this suspicion and said it had to be escalated, and then within a few days after that encounter all of a sudden my iPhones battery needed “serviced”!!! And not to mention, this only occured after contacting apple, and also informing them of the overwhelming amount of heat coming from the back of my iPhone;battery!!!!!!
DO NOT TRUST NOR PURCHASE THIS APP!!!!
SCAMMERS
I called “PayPal support” and they were telling me to download this app. I’m so glad I saw these reviews because I found the actual number of PayPal support and they told me that they do not ask you to download any app. Please when calling any support make sure it’s the actual correct number, not the first number you find that the search engine spits out. Always be suspicious and trust your gut. I’m glad I didn’t go forward because I would’ve got scammed off the little I did have
DO NOT USE APP
Guys whenever you are on the phone with any type of support or someone you don’t know do not download anything, you shouldn’t have to download anything to get help if they are official. My mom caught this guy and when she started questioning him he got silent and wouldn’t answer any of our questions it was hilarious how quickly the situation changed, we hung up and luckily avoided being scammed. Once again, THESE ARE SCAMMERS, DO NOT FOLLOW OR LISTEN TO ANYTHING THEY SAY
App Privacy
The developer, GoTo Group, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- GoTo Group, Inc.
- Size
- 69.4 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
-
English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish
- Age Rating
- 4+
- Copyright
- © LogMeIn, Inc.
- Price
- Free