Rescu – Saves Lives 4+

Best dispatch ever

Never thought I would have to use this app but I’m so glad I had it this past weekend. On New Years Eve my husband and I were at a drive thru parking lot when an unknown man approached our vehicle and tried to access our car. He continued to aggressively screaming and throwing items around and trying to get is the car. I was so shaken up but I’m glad I remembered that I had Rescu. I opened the app and dispatched immediately to my current location and within seconds I had confirmation that help was on the way. I also received a chat message from the operator that help was on the way to my location and a couple of minutes later the operator called me to check on how I was doing. Jordan was very calming, caring and helpful. I’m extremely grateful of the entire Rescu team and for this app.

Safety first

I am a single girl who lives in our apartment. I thought about buying an alarm system but didn't want to spend the money on a whole system when it's a small place. I got this app and love it! It's super convenient (since I always have my phone on me), it's easy to use just a few taps on my screen and I can have any emergency responders to my home, and it makes me feel safe knowing it's there when I need it. I'd recommend this to anyone.

I don’t understand

First... Alarm Relay is amazing. Great company!!!! As far as this app is concerned, it does not make sense!!! I am a 911 career Paramedic, so I have a valid concern and opinion. Notification of a third party to call 911 for you... WHEN YOU HAVE THE ABILITY TO USE YOUR CELL PHONE... is just delaying the process. Sure “I’ve fallen and I can’t get up” buttons are great. If you have the ability to speak directly with a 911 dispatcher... that’s what you should do. They have the ability to relay real time information to those that are coming to your home. Third party cannot do that! Third party is an extra, unnecessary step in getting help. Please take this app for what it’s worth and never delay care. Just this professionals opinion. By the way... absolutely use the monitoring system and buy the Helix hardware. There is nothing better on the market !!!!!!

Developer Response ,

Hey Medic Joe! We are very appreciative of the 9-1-1 dispatchers and people such as yourself in the community. Thank you for your service. Rescu is in fact the fastest way to get First Responders to your location, no talking required. There are MILLIONS of people in the world that live with medical conditions, communication conditions that prevent them from speaking and those that are hearing impaired or Deaf who cannot communicate using the same verbal only mechanics that 9-1-1 was founded on. Even SMS-to-911 and TTY are very time consuming ways of requesting emergency help. We listened to the community at large and we are very excited to offer the fastest solution for emergency help on the marketplace today. Thank you for your feedback and we hope you have a GREAT DAY! :)