RentRedi for Tenants & Owners 4+

I have really enjoyed RentRedi so far, the platform has been great for sharing and saving documents with tenants and getting rent easily and automated with reminders. The REI hub has been a great add on to keep all my finance tracking in one place and even keep track of the pay down and depreciation amounts on my property. The Latchel add on needs some work, but has solid potential. They’ve made the customer service and maintainence work order submittal process easy, but overall project tracking management is faulty. The one ticket my tenant placed took several weeks, several mis-scheduled visits from contractors, and unclear communication on my end- still, I can tell they want to learn and improve, so I’m sticking with it for peace of mind during those 2am maintenance calls. Overall, I am excited to keep growing my portfolio and see how RentRedi develops to the gold standard for self-managing properties.

Hi there! Thank you so much for this feedback, we really appreciate it! If you have more insights and feedback, please don't hesitate to share them with us, we are always looking to improve our customer's experience!

For starters it’s super effed up that this app sells your data and if your landlord requires you to use this app, you can’t opt out of having sensitive data WITH IDENTIFIERS sold. Just incredibly unethical. This app now has access to all of my accounts with my bank, rather than only checking. The autopay option that I set up weeks ago did not autopay today. At least it sent a notice that it didn’t pay I guess?! So I went in and paid manually. Got a pop up that the payment was successful but then the charges still showed up as unpaid for hours after that. I confirmed with my landlord that they did receive the payment but if someone paid twice because it didn’t look like it went through, that could financially devastate renters. Now the Autopay option says it will pay on 5/1 but the screen to edit autopay is completely frozen except to exit out and I can’t confirm which account the payment will draft from next month. Same as other users, long waits for responses and the response has nothing to do with the inquiry. I will not hesitate to ask my landlord to discontinue using Renredi if this does not get resolved. I don’t recommend this app because it’s too buggy for having access to financial info and shouldn’t be live yet.

ETA, in response to developer’s response: it says right here in the App Store, contact info and identifiers may be tracked across other apps and websites by other companies. So…

Hi there! First, we want to assure you that RentRedi does not store or sell any personal data. As for the auto-pay issue and any other bugs, please don't hesitate to reach out to chat support or team@RentRedi.com. We are happy to help resolve any issues and make sure your experience using the app is better!

Last month when I tried to pay rent for the first time using the app it kept crashing. Then I would put in my financial information and it wouldn’t let me pay. I tried several times and it would only let me pay if I set up automatic payments. So after I paid I turned off auto pay. Then when I log in this month it has that bank info on my account several times. But when I go to pay the app freezes for a minute or two and then gives me an error message saying I don’t have an internet connection. I do in fact have a really great connection. So I try the website. But the website keeps kicking me to the app and won’t let me just use the website. It’s broken unusable garbage. First time I tried to use the app to view my lease it crashes constantly and then when it actually worked the text on the lease was so small it was unreadable. Not only that I could only view the lease using the app and not the website. Every time I use it I’m impressed with just how poorly functioning this app is. And somehow it’s still not as bad as the main website.

Hi there! RentRedi only stores and shares the lease documents from the landlord. If the text is too small, try using your zoom in feature on your iPhone to increase the size of the image. If this doesn't work, please let us know at team@rentredi.com and we will add a feature request in for a zoom capability!