Redwood Credit Union 4+
Bank on your schedule anywhere
Redwood Credit Union
Designed for iPad
-
- Free
Screenshots
Description
Mobile Lending—Our best loans, credit cards, and rates, right in the palm of your hand.
Looking for a low-rate credit card, that new vehicle you’ve had your eye on, or maybe your dream home? Applying for a loan is easier than ever!
¿Habla español? Nosotros también. Haga clic en "ES" en el menú para cambiar la aplicación a español.
Access Your Account:
• Register your account in the app to use digital banking.
• Fast and secure login with Face ID® & Touch ID®
• Forgot your username or password? Get it through the app!
• Update your address, email, phone number.
• Use the new Quick Balance widget to see balances without signing in.
• View an overview of accounts, loans, credit cards, and investments in Account Summary. Select an account to view transaction history.
• Overdraft controls—set a backup option for when there's not enough in your account.
• Fast transaction search.
• Order new checks.
• Stop payment on a check.
• Set up and edit account alerts. View sent alert history.
• Questions about your account? Contact us securely through the app!
Payments Simplified:
• RCUpay: easily send money to friends and family—even if they aren't an RCU Member!
• Schedule one-time or recurring transfers and payments.
• Set up and make payments or transfers to and from your accounts at other financial institutions.
• Keep track of transfers and payments you've scheduled.
• Get your loan payoff amount for any time in the next 30 days.
• Free Bill Pay service—pay your bills on the go!
Card Services:
• Add cards to Apple Pay® directly from the app.
• View and redeem your RCU credit and debit rewards points for cash or other rewards.
• Not using your debit or credit card? Freeze it for extra security until you’re ready to use it again.
• Report your credit or debit card lost or stolen. (This will cancel your card and issue a new one, so if it’s only misplaced, freeze it instead.)
• Gain control over your spending with debit and credit card alerts and controls. Block online transactions or set alerts for purchases above certain amounts.
• Add upcoming travel notes to ensure access when you’re out of town.
• Adjust ATM and debit card purchase limits to meet your needs.
• Set your PIN on all your cards. Update your PIN on existing cards or set the PIN on your new card.
• Activate new credit and debit cards.
Mobile Features:
• Landscape view for iPad—adjust the app to your preferred orientation.
• Autocapture for mobile deposit takes the pictures for you—just align your camera over the check.
• Check current holds and pending deposits
• Use Security under Settings to view devices accessing your account and set your authentication preferences.
*Please Note:
• Apple Pay® is made available by Apple. Load your RCU credit or debit card into Apple Pay today!
• iPhone, iPad, Face ID, Touch ID, and Apple Pay are registered trademarks of Apple Inc.
What’s New
Version 1.2.2
App refresh
Ratings and Reviews
Best banking experience
I had just started my work career and had no good or bad credit history just moved into a bigger place to call home for my new family I met my banking agent Leia was so helpful in explaining everything I needed to know to start a plan that would help me establish a direct deposit with my employer, a savings and debit card , that lead to to my first credit card and shortly after my very first car loan and now me and my family have a beautiful SUV. Red wood Credit union is by far the best banking experience I’ve ever had. My step son has his first job and
Myself along with his mom was so very proud to sit with him while he opened his Redwood Credit union account. Not only myself but about half of the staff at my job bank with Redwood Credit Union. . I recommend them to friends and family. I am very blessed and grateful to be a member.
Developer Response ,
Hello,
Thank you for the great rating and review! We're thrilled to have you on board as a Member!
Nice clear interface
New app presents very nicely, and is easy to navigate. I’ve only noticed a few things that are important to me that would be nice to see again if possible: the scheduled transfers used to be a menu choice, now I have to search for it to find it; and the interest accrued on auto loan used to be up front on the loan information, now is only viewable by opening the detail menu on the loan, which is okay, just an xtra step. Appreciate all the other new features and probably increased security of the new app, and love being able to access my banking info on my mobile device, thanks RCU!
P.s. noticed desktop login has “scheduled transfers” in the menu, just the mobile app lacks it so far.
Developer Response ,
Hi Dean,
Thank you for the great review and the 5-star rating. We do have scheduled transfers in the app, but you do need to know where to find it. If you go to Move Money and then select New Transfer/Payment, it will put you on the Transfers and Payments page. You can select the middle tab "Scheduled" to see all your scheduled transfers and payments. You should check out our new Quick Balance widget as well, directions for how to install it are in the menu.
All our best,
Redwood Credit Union
Outdated UI, confusing UX
Very strange UX that was built almost from zero, it doesn’t resemble anything else, it’s hard to navigate. UI is tired, it feels 2014. Learn from your competitors’ app experience, say Wise or Tinkoff, and RCU app will skyrocket in positive feedback. So far it’s always a struggle to use. My number one complaint is not showing the amount and merchant when getting a notification about the transaction. It says, “A transaction occurred, if not you, call this number.” This is so obsolete, it doesn’t bring almost any value to me as a customer. All four banks that I’ve been using had shown the sum and merchant in such notification (which, incidentally, your UX names as “alerts” [??]). Now it makes me wondering if it’s a deliverable decision, my non-profit friends. . . I like the account balance widget though, it’s nicely made according to Apple’s guidelines, well done. If only the whole app was like that.
Developer Response ,
Hello,
Thank you for the rating and review! Regarding the Alert Details, it sounds like you have Transaction Alerts enabled at the account level and not card level which would actually provide you with the merchant and dollar amount details. Here's a link to our help article that outlines the process of setting up the card-specific alerts:
https://www.redwoodcu.org/ask-rcu/5627/
If that still doesn't address the issue, please contact us via Live Chat which is available Monday through Friday from 9AM to 6PM or send us an email at RemoteDelivery@redwoodcu.org and we'd be happy to look further into it. Thank you.
Sincerely,
Redwood Credit Union
App Privacy
The developer, Redwood Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Location
- Contact Info
- Identifiers
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Redwood Credit Union
- Size
- 33.9 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Mac
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Apple Watch
- Requires watchOS 8.5 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2023 Redwood Credit Union
- Price
- Free
Supports
-
Wallet
Get all of your passes, tickets, cards, and more in one place.