Rebtel: Top-Ups And Calls 4+

One of the best and most reliable service I have come across. Bought a subscription, set it on auto pay and forgot this exists. It has become so much part of my phone that it doesn't feel like it's 3rd party subscription. Here is why I love rebtel so much!
1. I have setup local numbers for 5 top callers (indian numbers). Rebtel issues USA number for each and I call them just like any other call. This is as easy as it can get.
2. I have added my office desk number as alternate contact which let's me place call to local number. This means I can call from mobile or land line. This is crazy convenience.
3. Monthly report is boon and it shows how much in touch I am with my family. It's a constant reminder and compels me to spend more time with family.
4. Rebtel upgraded my plan from India unlimited calling to global unlimited automatically. I love it when they are fair to customers and don't try to exploit someone who is not aware of other plans. I haven't called other country so far, but feels good that rebtel is so honest in service.
5. There has been cases (1 in 100) where I would hear other personal phone ringing but they would not have got call at all. This could be due to bad service at the receiver end also. In any case, re dialing immediately fixes everything.
It's a long review but i really wanted to show how thankful I am to rebtel.

Wow, thank you for a fantastic review! It's always great to have happy users like you, we appreciate your feedback! We hope you continue to support Rebtel! / Tatiana

Such a waste of time and effort, terrible customer service. I gave all my personal data and credit card info on their website for a “free trial” that is not supported by the app. I am totally ok with paying money for the services they promised, but after setting up my profile I received a message that my acct had been restricted. Any time I tried to figure out why or how to unrestrict it I get an automated e-mail with links to more useless automated “customer service”. After fussing with it for a while and finding better alternatives, all I want is to delete my account and request my personal data and credit card to be removed from their system, but surprise (not), you can only delete the acct by loving in to the profile- but I can’t log into the profile because the pins that they have sent are supposedly wrong and the only way to get customer service is by logging on... which... I can’t do... just frustrating. I’m just going to cancel my credit card and hope they didn’t sell my info to someone as useless/irritating as them... total waste of time.... pinger, Talkatone and PopTox way better... even paying long distance calls is better than Rebtel ，sadly.

Hi, we are really sorry for the inconveniences you experienced with us, we would like to follow up on your case and review the communication you had with our support team, please be so kind to include in your review your ticket number so we can take a look at it. Thank you for your patience! / Tatiana

Wow, after having high calling rates for years from T Mobil back home when wifi calling would loop out of international calls to my bank, I cancelled my plan and spent weeks worrying about how to call my bank without a phone plan. I even went to buy a sim that has international calling and turns out they don’t allow calls to businesses! My card was locked for days while abroad and I just needed to call my bank to unlock it, but the international rates are often quite expensive. Luckily, I found this app which allows free unlimited international calls to the US including businesses. I was quite desperate and thankfully it worked immediately. Unlimited is the best because we all know those banks put you on hold as if you weren’t paying by the minute! US travelers definitely need this. Such a relief to have. A million thanks.

Hi there, We are glad that you found our service and that you're satisfied with it. We take pride in giving outstanding service and we're overjoyed to receive your compliments and appreciation. We will strive to deliver great calling experiences consistently. Continue to enjoy calling with Rebtel!

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