RCA Security 4+

Every time I open the app I have to login. It is set up for Face ID and it never logs in the first time. I have to close the app completely and relaunch it and maybe it will then login. That might sound like a little thing but when someone is at the door, how are they to know I’m busy trying to log in? By the time I do get the app to load, the person at the door is gone. Therefore, the feature of the doorbell where I can talk to the person at the door is useless.

At this point it is unlike I would recommend this product because the app is garbage.

I’d actually be happy to give this closer to a four except for one critical inexplicable flaw in this app that other people have mentioned. Even if you enable Face ID, it still makes you actually type in the password. If you use a password management app and have a decent password, this adds about five steps to answering the front door which basically makes this useless. The hardware is otherwise great, the installation was painless, I like that they don’t charge a subscription. They have everything they need to be successful if they fix that one stupid bug. I’m afraid of introducing the app to my family at this point and hoping they just continue to use it as a dumb doorbell. I have never successfully managed to actually answer the doorbell in time when somebody arrived

Update: It appears cryptically that disabling image security removes the password requirement on every door bell ring when face logo enables. Cautiously trying that but not happy that removing encryption is needed to remove password check

Update2: sadly that suggestion from seller did nothing. Still asks for Face ID to unlock and then asks for the password again once a day. Makes it unusable Back to one star

Use this application in conjunction with pairing your doorbell to your Wi-Fi. Using this app for the first time was fairly straightforward. It allowed me to set up my doorbell rather easily. One problem I noticed was if you had to pair your doorbell with your Wi-Fi a second time. The second time was not near as easy. The directions were poor at best. It left out a lot of needed information, for instance, my doorbell does not accommodate 5 gig connections. After doing a lot of research I was able to draw that conclusion. Also when viewing the camera and rotating my phone 90° to watch The video footage. It would not allow me to turn my phone back vertically and switch views. It would simply lock there. I would in turn have to shut the application down and restart it. That’s a bug that really should be fixed.
Setting up the camera and areas that would be triggered what is not as intuitive as it could have been.
Setting up the app for notifications on your phone was fairly easy and works as it should.
All in all the application was OK but not without its problems.