RC - COACH 4+

In the midst of using this for post hip replacement. Have found videos helpful as well as information modules. Particularly like the review of what you should be doing at certain points post op so that I can focus on anything that I am not doing well.
One suggestion so far- Physical Therapy Survey does not give a N/A option. I didn’t have ‘organized’ physical therapy and therefore cannot accurately answer the three questions. (Surgery was OP so didn’t see a PT & no Home Care PT. It was self instructed with your videos and written instructions.)
1. Last date of PT? Didn’t have so can’t answer
2. Where did you have PT? My answer is -At home, self - guided. This should be a choice in addition to Home Care, etc
3. Are you still getting PT? Again, N/A should be a choice.
Because I can’t answer these accurately, I can’t complete this module and will probably get reminders that I am delinquent in submitting answers. 😊

Overall, the information is helpful. What I found confusing was the number in the red circle at the top right of the screen, which supposedly indicates the number of tasks to be completed. For example, I received a request from my surgeon to complete activities (unspecified). I logged in and the task counter read “18”, with no indication where I was to go next. I went to Activity Board and clicked around until I found new info. After I read the required section, the counter registered “36”, so I looked through the other sections. There is no indication which section needs to be completed. The number changed mysteriously to “17”. I logged out, logged back in and the counter cleared. Please fix the counter and include some indication of WHERE the new task is located.

The program has potential but is not being used to full advantage. There are still lots of ‘bugs’! Even when it said an activity was ‘due’ I could not open it. At one point I wrote a question within the app as it suggested and did not hear back for a week because the entire program had been down. I think they have just started using this program and are still getting it set up. (I’m just guessing.) I asked an office staff member about the program when I was there for an office visit & no one knew about it. I think once everyone is on board and it’s being used properly it will be useful.