Raken Construction Management 4+

Raken has revolutionized our inspection process & workflow

As third-party inspector’s for municipalities on street/asphalt renovation projects, our inspectors sometimes up to 8 projects in a given day. Using this app helps them to easily keep track of the data & the photos from project to project and saves time and energy they would normally spend trying to sort through dozens of pictures that actually all look alike.

Additionally, our clients were impressed by the look and feel of our inspection reports. They look like something that would’ve been put together by a marketing team when they are really done a couple of guys driving around in a truck.

I’m giving it four stars because I would like to see an efficient way to track equipment on site.

Very Handy

Honestly I’m expecting them to start wanting to charge me because it’s a pretty decent app. Daily Logs are good, picture markups are nice.

Two things I wish were different - 1) I wish you could just put in general contacts globally and assign them to jobs. As it stands, you have to invite subs to each job. 2) There is absolutely no scheduling so you can’t look at a schedule and know what’s coming up.

All in all though, handy and I’ll keep using it.

Was better before updates

I’ve used the app for almost a year. It was better before some of the recent updates. It doesn’t separate pictures by date on Apple products and now with the recent update, the pictures are of all your photos, sort of in the order of time/date taken, as well as any photo you looked at recently, which they are randomly inserted, even if they’re from a year ago. It messes up the time sequence and it’s not as easy to select the photos for the current report.
It has also had some glitches over the last few updates that haven’t been corrected that make it not as user friendly.
Customer service has been responsive and said they’re trying to work through things with Apple, but it’s still a pain to deal with some of the issues.

Developer Response ,

We notified our product team and they've resolved the issue in our latest update. Hope that helps! Thanks for reaching out and please let us know if you run into any other issues.