Questo: Escape Games & Tours 4+

We did the Phoenix, AZ Wizard of Oz Questo game and not only did we learn new things about the city of Phoenix downtown, but we also learn new things about Wizard of Oz that we did not previously know, even though we thought we were big fans! Some of the answers to the clues seemed too basic for example, one of the answers was tree, and we thought we had to name the type of tree and so we got stuck at some places for too long because we may have over thought it or the creator under thought it not sure. There was also one of the clues that was very difficult to read in the bright sunlight in the middle of the day, and no matter which angle we turned our phones we could not get it. So we felt there should have been an easier way, or less elongated letters for us to read and understand the clue. last thing I will say is in giving directions as to where to go for the next clue it kept bringing us out to main avenues that seemed quite unnecessary. Other than that, I do recommend Questo games! I look forward to the next city outside of my home, on vacation to possibly explore and do another escape room/scavenger hunt. Last but not at least they have very good customer service and they do respond quickly to emails and questions.

Thank you for playing the Wizard of Oz Questo game in Phoenix! Your feedback about the clues, readability, and directions is valuable and will help us improve. We're thrilled you recommend Questo games, and we look forward to hosting you in other cities. Our team is here to assist with any questions. Thank you!

This was our first QUESTO challenge and what fun we had! It was lucky for us that our 9 year old granddaughter was so wise and capable …. She was really into it. The whole format showed an incredible amount of foresight by the planners. Our group was two couples, both grandparents and our two grandkids, ages 9 and 6.5. Our 9 year old is a wiz but it was a bit above the 6.5 year old’s ability, even though he is a sharp cookie. If an iPad can carry this app, I would recommend it. There is much to benefit from with the larger screen; the graphics and the information offered is amazing. My phone has a privacy screen shield, so it was difficult to have several pairs of eyes to help out. Not QUESTO’S fault but might be a recommendation. Also, plan for time to be about two hours. They’d said 12 stops but there were 15 and the ending spot listed before the app opened for the experience had changed. All simple adjustments for this traveler and our group. It was a wonderful time! I’d do it again! And will in Milan as part of our tour time!

Wow, multi-generational fun! Love that your 9-year-old aced it! Thanks for the devices feedback. Privacy screens can be tricky, indeed. Thanks for the time & stop updates - we'll look into that. See you in Milan!

We did a test of a NYC walk still in development, and it was a lot of fun! The storyline that propels you from clue to clue was cute, and we enjoyed learning more about the history of each stopping point in an area of the city we hadn’t explored much before. We had one clue that we couldn’t get the right answer to, but there’s a way to still continue with the story. Looking forward to doing more walks in our city and when traveling! Really appreciate the affordable format and flexibility to start whenever you want (plus in pandemic times, helpful that there’s no interaction with strangers).

Note for developers: when the app prompts you to take and submit a photo of your team, it crashed the app and we lost our progress. Customer service was very responsive and gave us a workaround to start over and finish the walk. We were almost at the end, but luckily we remembered most of the answers from the earlier stops and were able to get close to our original score.

We are glad that you enjoyed the tour with Questo, we hope to see again. Regarding the issue with the app this has been escalated to our team and we are working on it, thank you again and have fun!