Polestar 4+

What the app does, it does pretty well. It can be a little laggy admittedly. 5-10 second waits are common, but outright timeouts and failures are rare.

My main reason for 4 and not 5 is not being able to adjust the max charge level from the app. I feel that’s a glaring lack of functionality.

Otherwise, I’m fine waiting for advancements over time. Live tiles, a history of charging data, showing current cabin temp in climate, a watch app maybe, those would be my suggestions.

The scheduled climate start and charging issues have been resolved. The latest version of the app is much clearer and functions very well, I noticed an improvement on the impromptu remote start function as well.

Why does the lock/unlock and climate on/off function take multiple tries each time before it kicks in? Similarly, I have often found that my climate and charging timers set in the app just won't stick. For example, when plugging in at night in the garage, I swapped a previous timer from 11:45-6:00 to 11:00-6:00. Two minutes later, I reopened the charging panel, and it's back to an 11:45 start. When I remotely try to start the climate when leaving the office, it regularly cannot sync with the vehicle and will take me as many as 4 or 5 clicks before turning on the temperature. I also have an active timer to start the climate in the morning for my commute with an 7:40 departure. I would say 3/5 days it functions as normal, but 40% of the time I'm sitting in a cold car.

Needs more features compared to other car apps and catch up to competition. The app is unreliable - it disconnects and you have to force close it all the time for features like remote climate control and unlock/lock features to work properly. My biggest issue driving the 1 star review is the digital key and it’s poor reliability in several situations when there’s no access to data coverage (i.e. when parked in an underground garage), often leaving you locked out of your car and having to Uber home to get the physical key. Force closing the app in these circumstances does not always work. The way other car manufacturers (BMW, Rivian) have done their digital key offering via Apple Wallet is by far the way to go and much more reliable, even Hyundai provides this on their new cars and it’s not a luxury car company like Polestar is trying to be. I hope they carve this feature out of this app and leave it for more basic stuff.